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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

BALANCED Reviews - 22

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lori Potter

My husband and I stopped for lunch and had the most amazing grain bowls! The chicken was delicious and the veggies were fresh!! One was Hawaiian, the other a Buffalo chicken, all on a huge bed of rice with great seasonings!!! Very filling!
We will go back!! Great atmosphere also with very friendly service!!!

David Cloutier

I’d give this 5 stars if only the cappuccino was hot. It was lukewarm at best. Maybe the machine needs to be serviced? For me , lukewarm espresso drinks with milk do not agree with me. I just popped it in the fridge and drank it cold the next day. Coffee was great! I had their spicy avocado toast, which was excellent. I found the service to be super friendly and the dog was a nice treat - very playful. Will be back

Stephanie Saunders KEY TEAM at COMPASS

love having this yummy spot near my office! the modern cobb with chicken is a weekly must have! friendly staff

Aston Middleburry

Got a sandwich and the bagel was molded. Came back another time to give it a second chance and my smoothie tasted like another item on the menu. They need to clean their equipment

Amanda

I really wanted to like this place since windham needs some good food options. But terrible - for
$11 I just got a bunch of undercooked/hard rice in my Benton burrito - almost nothing else. Paid extra $2 extra for avocado but none was included nor any cheese, very limited meat and maybe 2 black beans (no joke). Very bland and disappointed. Tuna melt was all bread as well. Based on other reviews, this unfortunately sounds common. Would be willing to try again when there is more training or consistency in place.

Daryelle Puzzanghera

My husband and I love the smoothies and their nitro cold brew, it’s the best around. The issue stems from their hours. First, opening at 9 is late for a coffee breakfast place but that’s IF they open the doors at 9. My husband and I come here almost daily and sit and wait for them to actually open their doors at 9… which is seldom. Today we went there and it was 9:30 on a Tuesday .. the hours state they’re open yet their doors are not. They have such great coffee and food and we love the place, we just wish they’d open as stated.

George Frangomihalos

Amazing staff and good, quality food. The smoothies are always delicious and the food is on point. The owners are amazing friendly people who take customer service and quality as their priority. A new rewards program was just started and it is more customer driven. The owners explained it to me and it is awesome. Windham has needed a good food location and Balanced was it's rescue.

Michelle Johnson

We order from here a lot solely on how fantastic their food is, but today we discovered a whole new level of love for a restaurant!! Grub hub did me dirty and canceled our lunch order. The fricken owner of restaurant calls me directly AND assisted me in getting my order with no time wasted. Then the restaurant even sent us a complimentary dessert toast, and my God, you didn’t know how bad we needed that *drool face* . 45/10 restaurant and owner!

Rebecca Harvey

Hours very unpredictable— often not open when they post they will be. Pretty much always only one employee, who only comes out if you ring a bell. But better smoothies than Pressed so sometimes we just deal with it.

Added after owner replied claiming this was false: There was no mention of different hours on the website (just normal 9-3). There was zero sign on the door or on the sign outside saying hours were different (we had to just pull the door to find out it was locked). Google also just showed 9-3. But yes, let’s just blame customers for telling the truth instead of actually taking the feedback (which OTHER reviewers have also shared) and correcting it. This is no way to run a business. I’m changing my view— we won’t be back here.

Elise Rosen

Ordered an acai bowl and very disappointed on how it only had a centimeter of acai with mostly topping.. I basically paid $11 for granola and coconut?

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