Monadnock Country Cafe

Visited on a Saturday morning, was a slight wait for a table to open up but no line. Very straightforward breakfast place with what seemed to be home baked bread (excellent). Food came out quickly. We did have to flag down a server for coffee refills and to get the check but as I said it was busy.

We've always had a great experience here. We've ordered take-out weekly for 3 months, and never had a problem. But today changed my opinion of this diner.

When I called to order, I was put on hold for several minutes until I hung up. This happens, they must have been busy.

I called back a few minutes later and placed my order. They said 15-20 minutes which is normal for a "busy" day. No problem, I always plan for around that.

When I got to the restaurant, they didn't have an order in under my name, and it turned out it never got put in from paper to the computer. These things happen, I took it in stride. I had a pleasant conversation with the woman at the register and just waited patiently for the order. I paid and tipped as usual.

When I got home, the Eggs Irish was leaking and looked like soup with undercooked egg. I called back and was told they could make a new one. So I went back to pick it up.

Let me be clear all of the above was excellent customer service.

When I got there, the server apologized and bagged the replacement meal. A man was sitting where they tend to have a laptop. I was asked if I had the original. I said no, and asked the server if I could see the new one to make sure it was ok (It was). The man said "we can't do that then" but backtracked and said they'd do it today only, but never again and that "they have too much going on today" (it was mostly empty). I simply said ok and took the replacement meal, not interested in arguing with him.

The replacement meal was good, but the attitude of this man has made me lose my appetite for this particular diner.

What a great cafe-diner experience! My daughter had Eggs Benedict and I had the French Toast both very good. The menu is simple and the prices are incredibly reasonable giving breakfast is becoming the new “dinner experience” in the northeast as it has been for almost five plus years on the west coast. The staff was super friendly and given to exemplary service. Our server was Nick and we were super impressed with his positive attitude and genuine concern given his young age. I hope to get back soon to try an omelette. Check this place out when In Jaffrey, as you will be glad you did!

Food was delicious. Came out quick. Quaint little place. Prices are average.

We did not have to wait to be seated. We took a few minutes to think about what we wanted. The waitress came over and my wife gave her order. I asked what type of meat was in the meat lovers omelet. The waitress said "I think sausage" I asked what other meats are in the meat lovers omelet. She said "I am not sure". I asked if she could find out for me before I ordered. She said "OK" but just stood there and looked at me. She finally turned and asked a man sitting at a table beside us and she seemed a bit mad that I made her find out. The wife and I kept looking around thinking we were on a prank show. We laughed about it the rest of the day. I liked the meat lovers omelet. In case you get the same waitress the correct answer is sausage, ham and bacon.

Great waffles and pancakes, wonderful young staff. Saw Carly on her second day as a waitress handle the uncalled for verbal assault from a particularly crabby customer. This encounter was handled with a surprising amount of grace for someone so young and new to the job. She immediately returned to her work with other tables in a calm and collected manner. Very lovely little diner, definitely coming back.

Had an omlette custom made with home fries. Excellent omelette and portion was huge. Very fairly priced and friendly staff and owners. Will come often!

They make an ok breakfast. Generally skimpy on the home fries. Expensive for what it is. But my real complaint is this:

After visiting this restaurant every week for the past two years, I’m still treated as a Stranger when I walk in, order food, and pay my bill. For a small independent restaurant to not build basic relationships with your returning customers will result in loss of revenue over time. Eventually, profits shrink enough that running a small restaurant is no longer worth it. It’s a shame really because across the street the other option is a corporate restaurant with billions of customers served. They connect with customers in the same way. Just another face.

Great breaky and brunch place. Hot Momma Eggs Bene is my all time favorite, always pair with a carafe of mimosas for the ultimate brunch experience.

We have been here 3 times now and have enjoyed our meal all 3 times.. The service has always been good although we did have to wait for our food all 3 times. There are plenty of options and we have gone with a group of 4 all 3 times and everyone has gotten exactly what they asked for. The prices are reasonable and we only had to wait a short time for a seat once. This may be our go to for Sunday breakfast from now on.