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    Railroad Pass Hotel & Casino Reviews - 100

    3.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Dana Musser

    Had a great time, very trucker friendly and accommodating. Plenty of parking and friendly staff. Very clean. I hope they upgrade their air-filtering system to keep all the smoke out of the way, it was a bit overwhelming and cut our stay shorter than it would have been.

    Rico wilson

    Awesome experience! The fuel station clerks are excellent. Kelly is the best! Extremely professional, courteous, and helpful! (Doesn't hurt that she's easy on the eyes as well!) Got signed up for my fuel perks thanks to Kelly!

    Alec Bialski

    Hotel has potential. Convenient. In many reviews people complain about the front desk, especially a male clerk. I run into him. He seems to be a power trip bully. Why management tolerate him in customer service? Perhaps he is management?

    Leo Meier

    Shower moldy soap scarce telephone didn't work, said they wou clean shower, never followed up. Coffee weak did keep the place up. Stayed there before it was good but not now. Bed was good.

    Daniel Fulgium

    This property is in complete disrepair. The room ceiling had visible water damage. The vent in the bathroom looked as if it hadn't been cleaned in over a year. The shelf in the shower was broken off. The bathroom floor linoleum was torn and had a small strip of duct tape on it. The ice machine on the 3rd floor was out of order. The electrical outlet didn't have a cover on it. The beds were really hard and uncomfortable.

    Joseph

    Came late night to play some slots. Lots of machines and games to choose from as well as Tables for card games. The restaurant inside was open late and for $10 a monster sized burger with all the fixings. Good Denny's type of menu.
    Security guard was very friendly as well.

    Clarence Wayne Casey

    This post is for the holiday inn on the same property. Fairly new but when checking in and getting to the room. It became apparent that the internet wasn’t working. Called to find out the issue and was told we could come to lobby that the internet worked find there (where they were) and didn’t work in rooms, sorry. No solution in sight so we moved to another establishment. They were surprised that anyone would move I guess but after a conversation with the manager, our money was refunded. Suggest you call and confirm that internet is available if it’s needed by you.

    Angel Airess

    The room was middle of the road, not the best but not the worst. However, it’s taken over a week to have my deposit refunded to my debit card.
    I don’t know about anybody else, but I need my money, and to have to wait 10.-business days for them to release my deposit is kind of much. They say it’s my bank, but it’s not, the deposit charge is still pending from them, so??? Lame.

    Craig Conway

    "Railroad Pass" hotel and casino in Henderson. A+. Comfortable beds. Comfortable chair. No fridge. TV OK. 25 mins from Las Vegas Nevada. No complaints. They let me check in early without any fuss. Like 2:00.

    KMD TRANSPORTATION INC. Lease operator

    I've came here a whole bunch of times. Never ever won any money always lost. The rooms are only ok. Im done. Too greedy lost too much money here I don't believe they pay out. They only take your money. been coming here twice a month for years. I'm never coming back I'm done will also tell the other drivers at our terminal that I think they should stay away from this place

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