Scooter's Coffee

Update: The manager contacted me and we discussed ways to improve some things. She was open to suggestions and showed accountability. :)

(5/19/22)
It's a hit or miss if your drink is going to be good at this particular scooters. I've realized it depends who is working. If I see a red car parked outside the place it's usually good . Tonight there was no red car and the service was... not good. Today 5/19/22 when I was giving my order a girl on the other end was laughing the whole time (not professional) my strawberry smoothie still had big ice chunks in it, couldn't even use the straw for it. Come on Seward Scooters, get your stuff together! I was so excited to hear Scooters was coming to Seward, the customer service is a let down generally.

There isn't consistency on asking if I want whipped cream or not. Half the time they just choose not to ask and not put it on.

Also ask your customers if they have rewards with you or are a rewards member.

This location is the worst of any I’ve ever seen in Lincoln or Omaha. The older blonde/brown streaky-haired woman working there has a poor attitude and acts like she’s doing you a favor by selling you a cup of coffee. The coffee isn’t that good to have to deal with her. I’d go elsewhere.

Had my first ever scooters drink today. I got the carmelicious coffee. So happy this is in Seward. Building looks nice. Employees were wonderful. The even helped me learn the app and points. Will be back again and again.

Went through this morning before our son's basketball tournament picked up a medium blended turtle latte and a medium hot turtle latte, It was not very hot It was cold. We have never had any issues like this before with any of the scooters, I'm disappointed

The smoothie I ordered was very good, but after I payed for the smoothies I asked her to add the amount to my rewards and the girl working told me that she couldn't add it because she had already taken my money and closed out the order. If you can't add to rewards after you pay they should be asking if you are a rewards customer when you pull up to the window before they take your money.

Drinks are not to bad but the thing that irritates me is the constant blocking of the highway. How they haven't put up signs telling their customers not to block the highway.

Love love love their attitudes super friendly

One of the worst scooter's I've ever been to. They always get the order wrong and it takes forever, especially on weekday mornings when I'm in a hurry. Will buy my coffee elsewhere.

Friendly quick service every time I have been there. That's hard to beat.

Love this Scooters...among the friendliest one around. Try to stop when driving through Seward. Great people!