Scooter's Coffee

Best CUSTOMER SERVICE in Town!! Line backed up to the bank drive thru. Associate came outside to take orders. Was thru in just 3 by minutes. Unbelievable!!! I always get the best service. A fantastic team means a fantastic Manager!! Great job EVERYONE!!! Better hang on to this Manager!!! This town has no Customer Service anymore. She proves it does count!

Got a cake pop and it was raw dough. Called to let them know and the girl on the phone said it’s normally doughy. I tried to tell her that it was completely raw and she hung up on me

Waited 28 minutes for my order & two cars in front of me. Only ordered 4 shots in a large cup with half & half. Got down the road only to find they didn't even add the half & half!! Bad service there again!!!

Rude person took my order also rude person at the window. Love their lattes so I tolerated it, but this last trip through my drink was not what I ordered. I just threw it away. Basically I through $8 away

On the road since daybreak and desperate for coffee, we entered the drive-thru at ten minutes to closing, half expecting to be turned away. We were met at the window by a smiling server who, upon finding out what we wanted, apologized and informed us that it would take a few minutes because she needed to make a fresh pot. We were treated to the best coffee of our two-day trip to Colorado but more importantly, the incandesence of a giving heart.

Be sure to order a cinnamon roll.
DELICIOUS!!!!

Pros: Great location & atmosphere, great wifi if you need a quiet place to work. Their smoothies & blended iced coffees are good. Can sit outside if you dont mind traffic noise. Cons: They TRY to have good service but falls short almost everytime I go, but not a huge deal. The coffee: the lattes are weak (& SOO sweet if you get the regular recipe), the coffee is mediocre. I go there for the location & atmosphere with friends. But I won't buy coffee there anymore & waste my $$.

Lydia served me this afternoon at the drive thru in North Platte, and she was AMAZING!! She demonstrated the true meaning of customer service!

Was definitely not impressed. I have personally given this scooters 5 chances by far the slowest and most rude one i’ve been to. Not only do they never get my very simple order wrong ever time they take 10-15 min doing it ever time when I have been the first or only one in line. Believe me when I say I love scooters when I lived in Omaha and council bluffs I went every day and it’s was great never got disappointed unlike this one.

Fun upbeat staff always ready with a smile