Hub Coffee

I have been to the Hub 3 times. I like there food and overall experience. However, I came today and the man that waited on us at the counter was not pleasant. He seemed frustrated to take our order. Then our hot chai drinks came out cols and my sandwich that I ordered to be a hot sandwich came out cold and when we asked the young man to fix it, he was not happy about it. I would not be quick to recommend The Hub to anyone right now.

Really nice place but the here is what happened. I came in and they had biscuits and gravy on the menu. I ordered them. They said that will be an hour, they are frozen. This was a chalk board menu right at the counter so they could easily erase it until ready. I asked why they were on the menu. She said because we do have them, they are just frozen. No apology, no real explanation. This employee has no concept of customer service. It was my 1st experience so I still left a good rating, because I don't believe one bad employee should cause a nice place to get a bad rating. My son had a delicious breakfast sandwich and he was very happy with the food.

Ambiance 6/10: has its own unique vibe and branding, but not as comfy as other places.

Coffee: 5/10: I only had a black americano. Not as delicious as other places in town but passable for a coffee shop. I didnt finish my coffee and chose to buy a drink somewhere else. Can't speak for the other drinks.

Food selection 8/10: Lots of choices for food, desert, bakery items and all other sorts of gourmet snacks.

Staff 5/10: Passable customer service. Nothing exceeding expectations.

This place is delicious. Plain and simple. I love the open preparation area and spacious seating. The coffee is consistently delicious and the food is even more so. The food seems as though it was prepared by a gourmet chef in the back. The food is fresh, simple, and the perfect addition to an expertly brewed coffee.
This shop is poised at the beginning of the walking mall, so it's the perfect place to begin a walk through the nostalgic area.
I definitely recommend that you check this place out!

Every time I’ve tried basic espresso drinks here the extraction is inconsistent. Unfortunately that makes it hard to want to come here regularly. Very friendly staff though, and the food quality is great.

This is a rare spot in Helena that serves bubble tea. The coffee is delicious. The sodas are tasty, too, and the breakfast buzz is a meal in itself. Lots of fun treats, and a wide selection of beer & wine (I believe you have to order food if you get an alcoholic drink). The employees are cheerful (and patient if you just can't decide).

The food is great, from the pecan rolls and rice crispy bars to the roast beef sandwich and a decent price for downtown. Service is mostly good and I've been there at different times of the day. I don't like the coffee though. Have tried it several times and there is an aftertaste that doesn't appeal.

Great shop. The coffee isn’t amazing, but their frappes are super good! The atmosphere is what I really like about it, I go there at least once a week to study and it’s a very pleasant place to study and be able to focus on school work, and in my opinion, is the best place in town for that purpose. Definitely recommend!

Fun, upbeat atmosphere with Great staff. The food is fresh, lots of organic, gluten free, and vegetarian options. The Shalomi Sandwich lettuce wrap is my go to, although the gingered beef was mighty tasty yesterday. Always order a Hippie Ball for dessert, or breakfast, or mid day snack. They are that good. And! If you have no place in particular to be, order one their Bloody Mary's. Or two.

I do love the experience of the Hub Coffee. The food and service is first class. The employees seem to love their jobs and the result is a great experience for the customer.