Northwest Coffee Roasting

Took my friend for a belated birthday outing! Very nice place. Want to go back to sit outdoors and sip on something cool! The staff was excellent!

Great place with plenty of options on their menu. I love that they have an outdoor space as well with plenty of seating, under the sun and under the shade. Industrial feel with cute little plants, some artwork, TV and music, but the sound isn't overwhelming. Love to come here to study or work. The staff is always nice and welcoming as well. Decent prices for it's location in the CWE!

I would often frequent this place given them being a small black owned business and have a good cup of joe.

But I had an experience recently that made me re-think ever returning. The staff yelled at an individual experiencing homelessness who was asking folks for money, “No No No, Leave my customers alone. Get out of here” (something of this sort). I understand that being a business there is a fine line here - but there were many other ways that this could have been handled, from pulling this individual aside and having a conversation to offering them coffee or a pastry (as many other shops do, like rise coffee in the grove). Yet, I found the yelling to be undignifying and it led to a harsh interaction between staff and this individual. As a business that sits close to mental health agencies like independence center, there are an array of opportunities for them to understand unhoused or mentally ill folx rather than be so overtly unwelcoming. When we don’t understand, we can seek to understand. Or when we worry that these populations could affect business, you can still seek to acknowledge the human being rather than yell at them.

During this same time at this shop, I realized that their pastries came from Costco as the employee was putting out pastries from a Kirkland box. It’s one thing to utilize pastries from another business, but the up charge on these is really high and I just don’t think this is acceptable. Perhaps, this was a one off and they ran out that day, but I’ve noticed the same pastries regularly.

I thought for a month or so before posting this review because I don’t want to discount a local business, but I just want folx to know that there are other coffee businesses who also have unhoused folks come in and they are given food and coffee and treated with dignity and there are places who homemake their pastries & are not price gouging from Kirkland.

I am open to returning If this business seeks to reframe the way in which they treat unhoused folks. I just cannot ethically return until a change occurs. Humans are humans.

I am a fan of this place. This place is a great local brewing/roasting company that makes great coffee. They have small finger foods and a limited "lunch" type menu. This is a great place to go and get work done, study, or just to chill with your friends. It has both indoor and outdoor seating. My only issue with this place is that it has weird hours. I would want it open longer, but alas that is up to the company. Nonetheless, if you want a good cup of coffee with some small foods, with a local flavor, then this is place for you...just make sure it coincides with their hours. I have returned to this place multiple times.

The coffee was exceptional! Great atmosphere and energy. The staff were sweet as well. The seating... not so good in the winter months. Would love to see them expand a bit, but until then, a great place to go to meet up with friends or just get some work done.

I love coming here to study and get coffee/food. The owner is very nice and wants to make sure everyone is enjoying their time. They have outlets near the picnic tables so you can charge your devices which is very thoughtful. My go to drink is a double shot on ice!

It’s the first time I am leaving a negative review, but once I was served a 3 days old bagel hard as rock, a watery coffee that tastes like dirty water, all in paper cups and paper containers for a dine in experience, I couldn’t let it pass. Never, ever again!

Disappointed!!! Staff was not friendly and didn't know what they were doing. They told my sister and I that we couldn't look at the roasting machine!! 3 of us came together and coffee was either bitter or bland, none of us liked our drinks! Furthermore my (tiny) large size was about $9 which I wouldn't have minded paying for quality coffee and friendly service, but a total waste spent here. The setting has potential but unless they retrain current staff or hire new staff this place won't last long.

Such a cute little spot! The employees were very nice and helped me pick the right iced espresso. I also had a turkey bacon and egg wrap (it was okay). I would definitely visit again!

On my search for a great coffee shop in St. Louis, this place had been recommended for me to try. My only regret is that I didn't try Northwest sooner! The espresso is richly flavored and the coffee is delicious, smooth and contains not a hint of bitterness. The staff is friendly and attentive. The outside patio is inviting and cozy. I am so happy to have found quality coffee in St. Louis!