I normally love their shaved ice, but this time when I got a cherry shaved ice it tasted off.....almost old or as if there was too much syrup. I also had a burger from there, it was cooked really hard. My dad was the one who ordered and the French fries were cold. When the owner is not there it's not the same, and my family and I think they need a LOT more training.
Wouldn't recommend. When I walked in and examined the place I saw dead bugs near the door and the countertop were the actual food is ordered was sticky. Walking out, I saw that the carpet was stained. Definitely didn't like the interior, could use some work but I understand the low budget. Seemed like the outside was worked on better than the inside. The cookie dough tasted weird and I don't know how to put my finger on it besides it made me feel nauseous. Last time I ordered, I ordered their nachos and when I received it the ground beef was burnt. It ruined the entire meal. I don't think I'll pay another visit.
This play is UH-MAZING! I went there for the first time yesterday to try it, and I loved everything!!! I got the Good Morning shaved ice and it was so good. The owner is so nice and I ended up talking to her for quite a while! Such a nice atmosphere and amazing, affordable treats!
I have visited Kool Kats several times snd each time it's been a pleasure. The owners are friendly, and the ice cream was great! I havent tried the shaved ice, but my daughter assured me it was great, as well.
Cannot speak highly enough about this place! Fun spot to get together for snowcones, cookies, and ice cream (burgers too when the food truck is there). Owners love their customers and are always finding ways to reach out to the community -- at Northwest sports events, county and local fairs too! And always get something different when you go. Enjoy!
I usually get the same thing, a caramel apple snowball which is amazing!!! I recently tried one of their cheeseburgers and it was phenomenal. I definitely recommend because the staff is always so friendly and the food is so good!
I was in the drive-thru waiting on my shaved ice when I heard a man using vulgar language towards the employees and being unacceptably disrespectful. It was very unexpected to hear of this behavior in a family friendly restaurant. I will not be returning due to this behavior.
Air conditioning was not working in building, our food took forever to come, my daughter's french fries were raw when they did finally come so we had to send them back. I felt terrible for the staff as it was hot as Hades in the place. Will not go back.
Always hot, fresh, tasty food and friendly fast service. Had a cheeseburger and jalapeƱo poppers today with a milkshake. Everything was excellent. I will definitely be back again and again.
Kelsi Dredge
I normally love their shaved ice, but this time when I got a cherry shaved ice it tasted off.....almost old or as if there was too much syrup. I also had a burger from there, it was cooked really hard. My dad was the one who ordered and the French fries were cold. When the owner is not there it's not the same, and my family and I think they need a LOT more training.
Rylee Luke
Wouldn't recommend. When I walked in and examined the place I saw dead bugs near the door and the countertop were the actual food is ordered was sticky. Walking out, I saw that the carpet was stained. Definitely didn't like the interior, could use some work but I understand the low budget. Seemed like the outside was worked on better than the inside. The cookie dough tasted weird and I don't know how to put my finger on it besides it made me feel nauseous. Last time I ordered, I ordered their nachos and when I received it the ground beef was burnt. It ruined the entire meal. I don't think I'll pay another visit.
Alex Lerch
This play is UH-MAZING! I went there for the first time yesterday to try it, and I loved everything!!! I got the Good Morning shaved ice and it was so good. The owner is so nice and I ended up talking to her for quite a while! Such a nice atmosphere and amazing, affordable treats!
Alexander Taylor
I have visited Kool Kats several times snd each time it's been a pleasure. The owners are friendly, and the ice cream was great! I havent tried the shaved ice, but my daughter assured me it was great, as well.
Jessica Gilmore
Cannot speak highly enough about this place! Fun spot to get together for snowcones, cookies, and ice cream (burgers too when the food truck is there). Owners love their customers and are always finding ways to reach out to the community -- at Northwest sports events, county and local fairs too! And always get something different when you go. Enjoy!
Shylea Moellenberndt
I usually get the same thing, a caramel apple snowball which is amazing!!! I recently tried one of their cheeseburgers and it was phenomenal. I definitely recommend because the staff is always so friendly and the food is so good!
Shelby Maeder
Hard working owners who put their employees and guests first! Blessed to have stumbled into Kool Kats those years ago!
Angela Smith
I was in the drive-thru waiting on my shaved ice when I heard a man using vulgar language towards the employees and being unacceptably disrespectful. It was very unexpected to hear of this behavior in a family friendly restaurant. I will not be returning due to this behavior.
Kelly Gillespie
Air conditioning was not working in building, our food took forever to come, my daughter's french fries were raw when they did finally come so we had to send them back. I felt terrible for the staff as it was hot as Hades in the place. Will not go back.
Jonathan Schneider
Always hot, fresh, tasty food and friendly fast service. Had a cheeseburger and jalapeƱo poppers today with a milkshake. Everything was excellent. I will definitely be back again and again.