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Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Takeaway
  • Dine-in

Westport Coffee House Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aaron Dashiell

Great drink assortment. Lots of alternative milks (rice,almond). Very stereotypical coffeehouse atmosphere (a little snooty, everyone wears beanies). Pretty cozy though and people are generally polite. If you're not an insider, it can be a little off-putting. Probably awesome for 16-25 crowd.

Sara R

I did not appreciate my customer service experience here. The barista (girl with really short black hair) this Saturday afternoon had a poor attitude and was correcting me on my pronunciation of "gyro" pretending she didn't know what I was saying and rolling her eyes at me while I ordered. This is the second time I have been served by this girl and both times have been less than pleasant. She took 34 minutes after ordering to prepare my gyro because she was busy talking to her friends and forgot - twice. The place was practically empty with no lines and those behind me had already been served. She hastily made my meal at the last minute when asked about my order again and the finished product was definitely not worth the wait. Very off putting experience, do not think we will be returning.

Shannon McCool

Hate to be "this person" (very atypical for my reviews), but I got a very strange vibe from this place. The drinks were ok, but staff were off putting and very cold - maybe they were just having a bad day. There's also not a lot of space and the space itself isn't visually appealing. Bathroom really creeped me out - it was very dark and gross (I could hardly see). The muffin I ordered with my coffee tasted very odd, like medicine - didn't finish it. I wouldn't visit again. Again, very unsettling vibe.

Adri Luna

Long lines and they messed up our order.

I want to like the place a lot but there is no flow to the shop so when people are waiting for a drink they start piling up and sitting down. Twice someone else has grabbed my drink before I could get to it.

They have some interesting drink choices and it has a 90s coffee bar vibe so if you have a lot of time then this is the place for you!

Lauren Davidson

COME HERE IF YOU WANT BAD COFFEE , THE RUDEST SERVICE EVER, AND DIRTY BATHROOMS!
I had been sharing a table with other people for about 10 min. The other people left and I was left alone at the table for about 5 min before an extremely rude employee told me to purchase something or move because I was taking up space. When I tried to explain that I just got to the shop and was sharing the table just 5 min ago, he rudely cut me off and repeated that I am taking up space. When I went to the counter to purchase a coffee, I hear the said employee making fun of me. I told the counter that this was the rudest treatment I had ever received and left.
I had also heard many stories of customers being kicked out for bringing outside food into their shop (though there is no sign indicating that is not allowed), but since I rarely bring food into coffee shops I did not heed their warnings. I wish I had.
their wifi password is :buy something more please. So this should say it all.
GO ANYWHERE ELSE FOR A GOOD COFFEE BREAK. TRULY THE RUDEST ESTABLISHMENT AND WORST COFFEE SHOP IN ALL OF KANSAS CITY.

Austin Brown

In general, it's a great spot. It's partially a victim of its own success as it's often difficult to find seating. You're very unlikely to be disappointed in their coffee, but recently I got a pretty weak cup of decaf (it was the late evening and I'm not a madman, so don't slight me for this decision.) The staff is usually quite friendly, too.

I will say, though, the men's restroom is in pretty rough shape... The equipment could use some TLC.

Sam Ritchie

Super cute place, employees were nice and very helpful (pointing out the menu I didn't see right in front of me on the counter as I squinted at the wall menu, and pointing out the pastry case I didn't see right next to me) and were able to make my drink dairy-free upon request. Ambiance was great and it wasn't crowded.

Nick Purifoy

I really like this coffee shop, but don't bother going on the weekends. It's not worth it. For some reason, Westport charges $5.00 to park. I can't justify paying $5.00 to come in and buy a $3.50 cup of coffee. I started going elsewhere on the weekends and now I go elsewhere on the weekdays as well. I'll come back, but not until Westport figures out a better solution to the parking. Sorry.

Joshua Hindman

It's my "open late" spot, amazing tavern-like feel that serves my after hours nitro infused cold brew. I'd rate em higher, but it's always the same sour cup of nitro cold brew...I have faith in you guys, I believe it will get better! I go for the feels and the after hours experience, not the coffee.

Garrett Cook

I couldn't recommend a worse place to go to - what an awful experience. The baristas were rude, their bakery items were stale, and their coffee is awful!
Does anyone actually like this horribly annoying, loud music?
The cherry on top is their incredibly tacky wifi password!
Stay away, there are a zillion other coffee shops in KC that blow this one away.

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