Opens at 10 am, not ready to serve customers. Took at least 15 minutes to get our coffee. I asked barista what happened to being ready for business when you open? She said talk to the manager, I dont work for free, I like coffe, but I'm not coming in early... So, whats the bigger problem here, poor management? Poor company policy? Or just a horrible employee attitude? Customer service is dead ... We always go to Joplin Greenhouse for coffee, but were on this side of town and decided to try it... will Not be back. Marginal coffee and pathetic service... Go to Joplin Greenhouse... better coffee and dang sure better customer service.
I have been sitting here for over 20 minutes waiting for a caramel macchiato. They are understaffed and the two girls that were helping left in the middle of a huge rush leaving one girl preparing a line of orders. I ordered at 3:37 it is now 4:00 and no light at the end of the tunnel.
So this would easily be a five star review as it is literally the best coffee place around, however it is always closed during business hours. Like they just close it down whenever they feel which is extremely inconvenient. I drive 15 minutes to get the affagoto frape which is fantastic. Only to find the place has closed an hour and a half earlier and today it didn't even open until 2 hours after it was meant to.
Amazing coffee, me and my husband have to stop by everytime we are in town, sometimes twice. They have great strong coffee, and an amazing pastry selection to choose from. I personally like the brownies and carmel cappuccino, where my husband likes the macchiato and vanilla frappe depending on his mood. Last time we went for three large coffees it was only $17 and we'll worth it for the quality and service. It can get busy at times, so it might time a minute or two before your coffee is ready. With that in mind don't be rude because you are in a rush, it is not a fast food place like McDonald's, and treat your server with respect they are working in customer service and don't need to deal with douche bags all day.
Very friendly staff. My first frappe here and it was very good!! Would love to see some sugar free options. They are open later so we had a nice girls night visit, thanks so much!!
Ted Meador
Opens at 10 am, not ready to serve customers. Took at least 15 minutes to get our coffee. I asked barista what happened to being ready for business when you open? She said talk to the manager, I dont work for free, I like coffe, but I'm not coming in early...
So, whats the bigger problem here, poor management? Poor company policy? Or just a horrible employee attitude? Customer service is dead ...
We always go to Joplin Greenhouse for coffee, but were on this side of town and decided to try it... will Not be back.
Marginal coffee and pathetic service...
Go to Joplin Greenhouse... better coffee and dang sure better customer service.
Volene Younker
I have been sitting here for over 20 minutes waiting for a caramel macchiato. They are understaffed and the two girls that were helping left in the middle of a huge rush leaving one girl preparing a line of orders. I ordered at 3:37 it is now 4:00 and no light at the end of the tunnel.
Heather Keafer
So this would easily be a five star review as it is literally the best coffee place around, however it is always closed during business hours. Like they just close it down whenever they feel which is extremely inconvenient. I drive 15 minutes to get the affagoto frape which is fantastic. Only to find the place has closed an hour and a half earlier and today it didn't even open until 2 hours after it was meant to.
Latisha Morris
Amazing coffee, me and my husband have to stop by everytime we are in town, sometimes twice. They have great strong coffee, and an amazing pastry selection to choose from. I personally like the brownies and carmel cappuccino, where my husband likes the macchiato and vanilla frappe depending on his mood. Last time we went for three large coffees it was only $17 and we'll worth it for the quality and service. It can get busy at times, so it might time a minute or two before your coffee is ready. With that in mind don't be rude because you are in a rush, it is not a fast food place like McDonald's, and treat your server with respect they are working in customer service and don't need to deal with douche bags all day.
Katie Schubert
Very friendly staff. My first frappe here and it was very good!! Would love to see some sugar free options. They are open later so we had a nice girls night visit, thanks so much!!
Byron McSwain
Disappointed at our visit because the information online says the store closes at 7. It was closed at 5:45.
Mark McCallister
Best aspect of this coffee shop is that it's in Books a Million. Relaxing even during Black Friday
DOit TOit
Closed 1.5 hours early after I went out of my way AND called 45 min prior. Thanks B-A-M!
Outback
Better coffee than stupidbucks and better priced.
michaela robertson
Fave better than starbucks !!!!