Common Ground Coffee Bar

I want to start off by saying you guys are always polite, but the lack of knowledge of coffee/training is the reason for such a low rating. I come to you guys because it’s close to where I work, and I am never the type of person to correct someone because I work in the service industry. With that being said, I have been in a few times and I always order an iced latte macchiato with an extra espresso shot. I pay extra for it. So, it’d be expected that I want a traditional one. One person told me you guys put cold brew in place of esperesso because most college students know what they’re ordering and they lose a lot of product that way. That’s completely understandable. So, he told me to order a „traditional“ one and it would be no issue. I come in today, and there is a new guy working. He‘s very sweet, but when I asked for a traditional one, he told me he doesn’t know if they can do it iced. I explain to him they can and what a macchiato is….he tells me oh okay and then i watch him pour cold brew into the cup after making me pay for an extra shot. And i just blankly stared at him and walked out. I don’t think anyone who doesn’t know basic coffee/tea drinks(ex: americano, cappuccino, latte, macchiato) should be put in charge of making drinks without instruction. If you charge someone extra for something, you should give them it. I just think that the employees should be trained more.

Delicious coffee! First time trying this place out, and got the vanilla latte. Coffee was great, friendly staff, highly recommend.

First timer, great customer service. Great price and the taste was great!!!!

Common Ground has great coffee and it is consistently good, but every time I go through the drive thru, the barrista asks for a tip. Every. Single. Time. This behavior is rude, tacky, and uncomfortable. The owner needs to put an end to it.

Update 9.9.2021: The drive-thru staff is still asking for tips. This is unacceptable and the owner ought to be ashamed! Leaving a one-star review until this stops.

Staff is always friendly. I enjoy my coffee black and their coffee taste great without adding anything to mask the flavor. I recommend going here over Starbucks if you care about flavor.

I LOVE this place! Got a pumpkin spice scone (courtesy of Bremma's) this morning...barista told me it would be life changing. He was right. OMG! This scone with the Common Ground Mocha...I just want to go sit in a corner and suck my thumb!

I love whatever I get here it’s a very nice environment and one of my favorite coffee shops the only problem is the menu has smoothies on it but not what kind of smoothies also claims to have food but that’s not on the menu either

Nice shop - busy. My white mocha with soy milk was delicious. Sat outside on a gorgeous day. No gluten free snacks but maybe in time 😎🌞👍

Probably the best coffee we have had in MS. I had a mocha with oat milk and an extra espresso shot - it was awesome - very good chocolate and coffee taste and not too sweet.

If you want coffee that tastes like coffee, this is your place! Unsweetened alternative milk choices available!! Unsweetened motcha, yey!

If you like your drink sweetened, they will fix it for you.

The service is exceptional.