Caribou Coffee

Our favorite local coffee shop. Staff is always super friendly and helpful. Nice areas to sit and sip. The patio overlooks a little Minnesota pond that usually has geese and ducks paddling about.

Really good experience and clean atmosphere. You don’t always see that with Woodbury franchised locations. And the guy behind the counter named Zach just makes you feel like you’re in a down to earth neighborhood coffee shop. Greeted me like a human and everything. Good place.

Barista Adam was great! Adam was friendly, accommodating and efficient. The fireplace (on a cold April Minnesota day) was much appreciated.

Today I wanted to grab a coffee from this location. And instead of the drive thru over at City Centre Dr., I did a walk-in instead. Usually, the barista will ask if your a perks member, she didn't ask and asked what I would like to order. After I told her then she asked if I was a perks member where I proceeded to tell her my number. After Im standing there waiting for my coffee to be made, another customer comes in to order. There's 2 girls working and socializing so much that they didnt tend to her right away, much less greet her into the establishment. When she was done ordering, she waited also. As we're both waiting I couldn't help but realize how boisterous these girls were being. Honestly though it's fun to have fun at work, but when you have paying customers waiting, maybe being focused and getting the tasks done at hand would be more attractive. A couple minutes passed by and then she must of noticed my drink was ready and asked if that was mine. I said "Oh it must be. Maybe. I dont know." But it was. I thanked her though... as if she was the barista that made my drink. The whole concept here is: Why did I need to thank another customer for letting me know my coffee was ready? The girls working were to busy socializing to let their customer know their drink was ready. Whoever those girls are though that were working today Dec. 15, 2022 Between 9am-10am need a little bit more reminding on customer service. Customer service doesn't end at order-taking. It's completed until customer walks out of your establishment. And hopefully you made a positive impression for that customer to keep coming back and paying for that business.

Make this Place Your Home
“Iced Northern Lite Caramel High Rise,” the barista says, placing the cup gently on the countertop. All around me, coffee lovers linger in gorgeous matte chocolate brown leather chairs that perfectly harmonize with the cozy light-blue color of the walls. Placed on wooden tables of warm mahogany, their sweets and beverages exude a scent of vanilla, caramel, and freshly grinded beans.
It is late in the afternoon, and I gaze out on the pond where a Canadian goose family rests peacefully in the warm light of the bright yellow sun, while a few fluffy wisps of white cloud gently float by in the open sky. “Just know you're not alone, cause I'm going to make this place your home,” chants Philip Philips on the radio and makes me feel homely as I take a sip of my coffee drink, packed with a mind-blowing amount of flavor.
Right next to where the summer drinkware rocks the shelf together with some other fun coffee lifestyle items, I notice an apple cinnamon roll smiling down at me, so I go over to the bakery to say “hi.” Only after I buy it do I realize that the food at this place tastes like heaven on a plate, which is why I say “hi” two more times. A garlic Parmesan ciabatta roll so deeply in love with thinly shaved prosciutto, egg and mozzarella cheese that you’ll find it hard to resist. With every spoon of whole grain oats, topped with blueberries and honey-roasted almonds, I rise higher than the Northern lights in my High Rise.
While the barista welcomes other guests to cloud nine, I download the Caribou app on my phone and sign up for the perks program to earn surprise rewards. “Dream big,” it says on the app – so I let myself be carried away to a warm and cozy northern cabin with a picture-perfect mountain view. No matter how stressful your day has been, once you step into this shop and let the peaceful, harmonious and joyous atmosphere work its magic on you, you will ultimately begin to wind down and relax.
– Caribou Coffee. Hudson Pl, Woodbury, MN 55125, USA.

I usually find the staff very friendly and welcoming. Today the barista didn’t say hi, didn’t greet me in anyway, and didn’t lock up… In fact they didn’t even ask me for my order. I had to say “would you like me to order”? And today I observed that the facility is is not clean… Many pieces of food items and other items on the floor. I hope they improve upon the service and the cleanliness, because I generally like the location and friendliness of the staff.

Nice warm environment (especially on cold days) to have a hot cup of tea and read, have conversation, or do work on my laptop. Just retired, so trips here will probably be more frequent.

Great service and delicious coffee. Wish we had them down in Indiana!

This was our drive from North Branch Coffee shop and was always amazing. However the last year 6 out of 6 times the coffee has been terrible along with not getting whatever we ordered correctly or at least we dont think it was what we ordered because it's been that bad taste wise and we've dumped them out. We haven't said anything because we keep thinking well the next time it will be different, unfortunately it hasn't been different. They must have switched ownership or something but whatever it is they better change it back or figure it out otherwise they'll end up losing customers.

The cashier was so sweet but unfortunately either he got my order wrong OR the barista makes whatever she feels (most likely the case). I ordered a cold brew and it was light as day when I only asked for ONE cream. I asked the barista if she can dump half and add more coffee she proceeds to tell me "well you have to wait a minute". THEN turns her back toward me acting like she's fixing the drink only to turn around and hand me the same EXACT drink. If I'm going to pay a decent amount of money for a small coffee I'd like to be able to drink it. I ended up throwing it out, overall this place is way too overpriced with very a unprofessional and unwelcoming barista. NEVER AGAIN!