Caribou Coffee

The upselling lately has made us all here at my work (11 of us) decide to get coffee elsewhere, bummer because we otherwise liked it there. I feel like when I get orders for some of us in the mornings or throughout the day lately, they try literally 3 times to upsell in one conversation! Also, I am pretty sure they have been trying to sneak little upgrades in without my permission. Offering a flavor shot or whipped cream is fine, but saying, "Okay, so a LARGE mocha" after I very clearly said a small (on pretty much every visit now) seems really shady. Co-workers have been experiencing the same.

Best Caribou I've ever been to! It has two stories inside AND a drive through! Super friendly staff. Just wonderful!

Great place to go inside for a coffee! Dual level, very cozy. Sometimes the drinks can be inconsistent in flavor, but overall a great place to grab coffee and a treat!

Not like Caribou of old. Sure do miss when it was family owned. Up side newer management is amazing. Quality had been off when they started with auto espresso machines.

Just stopped at Caribou this morning for a white Berry mocha with whipped cream and chocolate drizzle on top. When we get to the drive-thru we are handed a iced mocha with caramel drizzle on top. We told them wanted chocolate drizzle on top they took to drink back and the girl came to the window and said that is white chocolate not caramel my husband tried to tell her that it was caramel but there were two in the window basically shaking their head no. I finally just got frustrated and said let's go of course it was caramel very frustrated this has happened before and I guess when you tell someone they've done something wrong they should correct it and not hand it back to you the exact same. Very very disappointed probably won't be back for a long time.

Really great service. Cheerful and helpful staff. I enjoyed my coffee and breakfast while sitting upstairs in one of the comfy chairs.

Lots of people were there studying or doing group meetings which created a really nice atmosphere.

More expensive than Starbucks for some reason but it was good coffee and friendly staff. Probably won't go back due to pricing.

Really cozy in the winter, cool in the summer. They make a fantastic hot chocolate, and in the summer the White Peach Berry Smoothie is my go-to (especially if you like those mixed berry smoothies). Service is fast and friendly. There is a drive-through I believe, though I've always gone inside.

Easy to spot from the road and easy to do most of the day, but this last time we were there during their morning rush and holy cow they are busy. It took about 15-20 minutes for us to get our coffees. They also have great smoothies.

Very clean, cool old train station turned into the coffee shop. Staff was friendly. Latte was very heavy on foam but when we mentioned it they happily added milk.