Holiday Stationstores

Super nice store very busy very busy

Employees working could take a class in customer service. A smile and sorry for the inconvenience can go a long way. Just saying

I love this gas station, the staff make it the brightest place to go. Pete knows literally every one, by name as well as the rest the staff really go out there way for us. I am very appreciative that they all run such a tight ship. I wish I could give them more stars.

I am not normally one to review a gas station. But this one was very bad. If you work in a trade, you know that Holiday is typically a better option than Speedway or BP as far as cleanliness. But this Holiday was disgusting. Trashes outside were all overflowing. The restroom was a mess, both toilets were nasty and one was clogged. There were three young girls behind the counter chatting, looking out the window and generally not paying any mind to the store. A thief could have cleared the place out and they wouldn't have known about it. Go to the speedway down the road, in this case.

Customer service is horrible most days. The guy with the black glasses and younger girl with long hair are absolutely terrible. I always thought the customer comes first, not in this case. Oh I cant help you I have to get this done first or they just walk away with 5+ people waiting in line and only leave one cashier. Pretty sad. I feel like I'm borthing the staff by coming in and getting a drink or gas. Need to be retrained

I was just in there in the lady with the long red hair her name is Hannah very nice. But the other girl with dark long hair horrible shoes around as she'd rather Have a conversation with her friends then help the customers that were in line. Not once did she notice that there was A-line up of customers. She sat and whispered and how to conversation with Her friends

Mentioned they were running low on cream for their coffee. Got my head ripped of by, I believe, some sort of manager. Shortlady with red hair. She argued with me when I mentioned how rude she was. I didnt even make the statement to her, I had mentioned it to the cashier, and not rudely either.
The cashier was very friendly, even gave me my coffee for free.
Rude lady told me they have been extremely busy and didnt have time to get to the creamers. Because that is great customer service.
I usually have a decent experience here, today not so much. She needa to learn how to say "I am very sorry ma'am, I will get to that."
Customer service is a skill, and she doesnt have it.

The car wash is no good here. I have went multiple times with different vehicles and have found that each time it misses some areas on the car. It cleans the rest of the car nice but then there will be a couple spots that it clearly missed making the wash useless. Hope that they fix this issue because I will not be back.

I waited in line for 5 minutes before the other staff decided that she should help. Very rude and proceeded to help someone else because one of my lottery tickets wasn't scratched just so. (Which took me a total of 6 seconds) to scratch. Will not go back!

Pumps work 50% of the time. Why even have the wash pass. Car wash never open.
Since Don mills left the place is a. Dump managed by a useless blonde. No apologize she didn't even know it was not open
Useless!