The Tea House

We were at The Tea House on Feb 18. The girl behind the counter was as rude as I’ve ever seen. First of all we walked into an empty store. After waiting for a couple of minutes, she came in from the back. No apology for making us wait ... never a smile, nor did she ask each one of us what we wanted. It was if we were interrupting her day. This is not the first time this has happened.

The workers are very friendly, they get your drinks pretty quick, and tons of good flavors

We've been regular customers for over a year. At the beginning, the teas were excellent. But as time has progressed, the teas have become watery. When you ask for an addiitonal pump of syrup, you get charged. Perhaps they should reavaluate the recipe they're using. The younger staff are extremely unfriendly and rude. They act as if doing their job is a burden. They make you feel extremely unwelcome. You rarely ever see them smile. If you ask for anything additional, they huff and puff about it, even though you're paying extra for it. A bit disappointing.

I had awful customer service here. The girl who took our order was filing her nails the entire time, never smiled, and was very cold. The other girl working was eating and texting out in the open and also didn’t seem friendly when customers went up to order.

Great tea, friendly staff, decent selection, their bubble tea is great, but the store hours are awful. Firstly, they're closed on Monday and Tuesday. Other days, they close at 6 P.M. This alienates any one who wants a quiet place with WiFi. In addition, the hours deny anyone who wants to be out in East Tawas and doesn't want to go to a bar.

Newly opened cafe. Comfortable couches, but lacks a cozy feel because it's so open. They didn't have milk tea, which was disappointing, but they were quite amenable to make me a special drink with two flavors. Overall satisfied.

Love this place! The bubble tea is always great (I recommend superman 🤩) and the staff is always friendly!!! If you're coming to visit Tawas this is a MUST stop!!!! ❤😁👍

I loved it my amazing first date with my girlfriend was here I usually have the orange bubbles and cream but I had brindas passion and it was so delicious my girlfriend who doesn't like tea loved it. (we shared it)

5th time there. Still Disgusting, I don't know why I keep giving it a shot. No flavor in the tea. Tan girl with dark hair, terrible customer service, was rude, and snobby. The syrup in my bubble tea was virtually non existent! Need to do it the right way or re do your recipe. Syrup was very under done Every time I've been in there. It needs to change or me and my family will never step another foot in that "Tea House"

Great tea selection and the staff is amazing.