Shelburne Falls Coffee Roasters

Love their cheese Danish! Nice place to get a coffee and a sandwich. My favorite is the Northampton Veggie

I ordered a greenfield sandwich with an extra egg substitute sausage for bacon. What I got was a bagel with cream cheese. Do not understand how you can forget to put sausage and two eggs on a breakfast sandwich. It was same bagel I ordered with the cream cheese that comes on the sandwich, so I can tell they just forgot to put the eggs and sausage on. I wouldn’t rely on this place for breakfast. This ruined my morning.

To be honest, it's been a while since I went out to a coffee shop with my dear friend Gwyn, but this Saturday morning we decided to get back to the tradition of it all. She chose Shelburne Falls because it's currently her favorite coffee shop, she goes there like every Thursday.
So we drive into the parking lot, and it doesn't exactly look like a coffee shop from the outside, but then again, what's a coffee shop supposed to look like? I had driven past there so many times without ever knowing what it was.
The shop was busy, I mean, Saturday morning and all, gotta expect that. At points there were lines out the door. Tons of UMass girls, kinda intimidating because they all look the same with their straightened hair and full faces of makeup. We snagged a table and set up to do homework after we ordered. I got a large soy latte and Gwyn got her usual, a spiced maple latte, she said it was really good. Both of us burned our tongues on our drinks, but to be fair that's mostly user error because we can't wait for anything.
The bathroom is way in the back around the corner and behind a tapestry, so it felt like a forbidden place. There's a sign up front that points to it though, so easy enough to find. The bathroom itself was real bougie, there's a nice chair and wardrobe, except its also super drafty, so I can't 100 percent garauntee that it's not haunted by a ghost.
All in all, good customer service, good coffee, and good vibes.

Love this coffee shop but they consistently mess up my orders. Pretty crazy things too like not steaming the for a latte. At this point, I feel like I'm wasting my money coming here.

This business goes thru its ups & downs, seems like just when good staff starts to get things going a few leave, then it struggles again. I've had super experiences w/staff but then I've also had a 45min wait for a bagel where I was the only one there and the staff didn't care. Their bakery items are generally excellent, the sandwiches are also excellent. Wait times can be brutally long when college is in session.

Good company, great coffee (the coconut is addictive...), delicious and affordable breakfast sandwiches made all day long... Made fast and accurately *most* of the time. Hadley and Shelburne locations good, Greenfield not so much - quality control on sandwiches and more not so good there, and location smaller, less charming, not appealing.
At Hadley location they readily replaced a mis-made order and gave refund for another. They'll teach novices about coffee drink types, and create a drink based on what you describe.

really nice local small chain. coffee is really good. the baked goods aren't too sweet to gooly. the sandwiches are a good size and yummy there's real chicken in the chicken sandwich. really nice atmosphere although they don't have the real estate that the works or Starbucks does
still it's my favorite chain coffee place. and one of my favorite lunch places. the breakfast sandwiches are also fantastic good size and not too expensive.

I normally make this my go to stop when visiting my parents. Ordered a Vietnamese Toasted Coconut Cream, brought in my reusable travel mug. Couldn’t even fit my lid back on it because it was overfilled with ice, barely any cold brew. Had to throw a handful of ice out to get the lid back on, very disappointed. Won’t be coming back to this location anymore.

Great atmosphere. Employees were so kind. Love the music + vibe. Not to mention that the coffee and food is amazing. Had the Chicken Bacon Ranch sandwich and it was both fresh and delicious. Definitely recommend.

It’s a coffee roaster that doesn’t tell you the roast level of coffee they sell. All coffees have artistic description but nothing on wether it’s light medium or dark roast and the staff looked at me like I had two heads when I asked what the roast levels were of the coffee they sell in 1 pound bags. Seems like if you’re sourcing and roasting your coffee you should know what roast level your coffee is.