Cape Ann Coffees

Have always enjoyed this place for coffee, sandwiches, quiche or treats! Wish they could find more help so that they could be open for more hours.

I love this Coffee Shop! The food was delicious and the coffee is so good. And the staff is THE NICEST staff I have experienced in a very long time. So kind and helpful. They definitely go above and beyond. I can't wait to go back!

So grateful to have a local small-business coffee DRIVE-THRU in Gloucester! With a baby whose bedt naps are in the car, drive thru's are the BEST and it's nice to support a local business for less $$ than the big chains!

Very cute coffee shop! I loved all of the local art. The food was delicious and the staff was super friendly!

Horrible Service - terrible food!
The service here was terrible. They didn't seem to want to serve us - perhaps we didn't look like the norm crowd eating there - senior white Americans. The quiche we ordered the crust was raw underneath. The latte had too much milk could hardly taste the coffee. The plant based one we ordered, the oat milk was off. They made another one with almond milk but were not apologetic at all that the oat milk was off. Would never go back!

Always a reliable place to get a nice cup of coffee or espresso drink along with pastries, bagels, and breakfast sandwiches. The service is prompt and friendly. Try them out rather than the ubiquitous chain with redundant locations in the area. Open at 6a, so perfect for grabbing something to go watch the sunrise at Good Harbor down the road.

Hoping that the owners will take a look at recent reviews and make staff changes. I went here every single day for many months after moving to Gloucester and the service and quality have really hit rock bottom. I keep hoping to resume my regular schedule, but am disappointed almost every time I give Cape Ann Coffees another shot. It seems ludicrous given historic excellent reviews that recent reviews about watery burnt coffee or flavored milk as lattes could be true, but sadly they are. I don’t even know how this happens, but it is clearly staff related. There is a significant improvement whenever the owners are present.

What a shame that this prime location can not seem to get my order right almost every time I go. Now as of recently if I order a coffee what I get is a glass of flavored milk. If you enjoy coffee and would like your sandwich to come out the way you ordered it I would suggest to go elsewhere. May I add I only order from what is on the menus without any special request and although there prices are the highest in town, they still seem to not be able to get it right.

I go here at least 4x a week, I always have a 10 month old and 3 year old, so I love that they have a drive through and healthy food. I usually grab a iced caramel macchiato, soup/wrap/or breakfast sandwich, and cookie to share with my 3 year old. The owner is funny and so nice, and I appreciate that he remembers me. The other workers are always pleasant and helpful. Their food and coffee is addictive!!!! I love this place.

I’m so upset. I went to get lunch and a coffee because I normally enjoy what they have to offer, but today I asked for a vanilla iced latte (which is what i order every time). Instead I got a burnt iced coffee with a pump of flavor shot. There was no milk and it tasted horrific, i asked them to put milk in it but i still left with a bad tasting coffee. The cashier and the girl making the coffees were both rude and had bad attitudes, it was a very discouraging experience. The only positive part of the whole ordeal was the woman who made my sandwich, she did a great job and was very kind about the coffee. Overall, i don’t think i’ll be coming back. I wanted to support a small business but i guess i’ll need to find a new place.