Europa Pastries & Coffee Shop

Amazing coffee and food! Everything tastes very fresh and the staff are friendly.

It was hard to choose which Pastry to get. Everything looked amazing. On recommendation of the woman at the counter, I got the Almond pastry and it was amazing. I got a cappuccino which was also delicious. Far better prices, service, and food/ beverage than any chain.

I treat myself once or twice a month here and their baked goods are incredible. My favorite are the French macaroons. Unbelievably good. Always consistent. Staff are very helpful and friendly.

Lovely place. Awesome baked goods and portuguese lunch entries.

This place is amazing! We live an hour away and came into Falls River for a visit and this is a must stop! We will drive out here just for this place. The drinks are amazing and the food is spectacular. Staff are super friendly and helpful. Great place. ❤️

Got their cappuccino and raspberry swiss roll. So delicious!! They had so many options for pastries. Will visit again!

Great Portuguese cafe, which had a make over and new owners since 2019. They bake their pastries fresh daily. They also offer sandwiches and soup options. They have alternate milk choices which most portuguese places do not offer. For the non- coffee drinkers they have a variety of quality teas as well. Our waitress was Tatiana and she was super friendly. We had a Carmel Almond cake, Tortugal pastry and lattes.

We come here a few times a week for coffee and breakfast or pastries. Never been disappointed, they have an amazing selection of pastries and they’ve all been delicious! The tiramisu is our favorite so far. coffee is also really good, never burnt or old always tastes fresh.

Awful awful service .. I came in one morning before work in crutches. I was the only person in line while other patrons where seated. Three employees behind the counter kept looking at me but no one ever approached me or said like they would be with me shortly. So after standing for 15mins with no service I just walked out. They didn’t even bat an eye. Ignorance at its finest.

Two words to describe this place: LOW QUALITY and UNPROFESSIONAL.

The reason why businesses are increasing their prices is so that they can keep up with expenses. However, Europa keeps increasing their prices and reducing the quality of the service. They're being cheap.

Winter is super cold. They used to have hot water in the restroom. Not anymore, probably to cut expenses.

Sometimes, during those hot summer days, the place feels like a sauna. I've seen customers literally sweating in their faces because the air conditioning was off. When I asked why it was off, the owners didn't give an answer.

Whenever I order a sandwich, the employees ask "do you want it toasted?" so that we don't notice that we're eating old bread from previous days. I've tried not toasted and it's disgusting.

The coffee is the worst in the city, probably a cheap brand.

When I ask for the biggest pastry that there is on display, they mutter as if there's something wrong with that. But I'm paying for it. Just give me the freakin pastry!

They add too much salt to my french fries and I told them MANY times that I want the salt on the side so I can add it myself, but they keep ignoring and just bringing my fries deeply covered in salt. They do this on purpose, that's how childish these people are.

The last Bifana (pork steak sandwich) that they served me was EXTREMELY salty and spicy. I just had a bite because it wasn't edible. If I were to bring it to my dog, he wouldn't eat it. Probably would die! They didn't give me a refund and were upset that I didn't like it. They even denied that it was salty. They want to be right and the customer is always wrong. They don't like customers questioning things and are rude if you do. - UNPROFESSIONAL

I was told that kevin is the one preparing the food and causing this mess. He's a terrible cook.

This place is run by a group of emotional people who decided to open a business, don't know what they're doing and have no experience nor qualifications both in the kitchen and in business ethics.

I know A LOT of customers who don't frequent this place anymore for the same reasons that I mentioned above.