Baltimore Coffee and Tea Co

Great atmosphere and selections, but everyone in our party ended up dumping out their drip coffee (4 of us) and an Americano (1) and going to Starbucks. We've had coffee from this company at its other locations and did not have this experience. Beans we bought in the past to brew at home were always good.

This location had an enormous supply of coffee beans from all over and smelled heavenly the minute you walked in. The staff was very friendly and knowledgeable about the different beans but more importantly the coffee was delicious as well as my sandwich.

Best coffee selection in town. Lots of different roasts to choose from and flavors if that's your thing. Friendly knowledgeable staff and great sandwiches.

This place has everything a coffee aficionado could wish for, and a coffee newbie will have no issue, the staff is great at explaining everything, I have no sense of smell, just talk to one and you'll get everyone's helpful opinion. They grind to desired perfection for how you make coffee. If your beginning to love coffee, or a life long lover of coffees, this is the place to be.😀😇👍👌

Their coffee beans are great. I wish they didn't move to Towne Center. Not convenient for parking. If you're already there, great. But, if I need beans ASAP, Starbucks or Ceremony for easy access.

We were in Annapolis and looking for a Starbucks when we came across Baltimore Coffee and Tea at 890 C Bestgate Rd. We were pleasantly surprised at the wonderful atmosphere and warm greeting from the three young ladies working that evening. Customer service appeared to be spot on with explaining the coffees available and the tasty pastries!! I was so impressed by their upbeat and friendly personality that I tipped heavier than usual. We took our coffee and pastry to a table and began to enjoy the yummy treat.....and then we were immediately approached by one of the girls. It was almost 7pm (6:59pm)....they would be closing in a minute and we were to leave. WHAT!?!? Shouldn't that had been told to us as we checked out just two minutes ago and before we sat down and got comfortable?? And really....what happened to customer service. Don't you just lock the door so no one new can come in and when the folks inside finish up you just unlock the door and let them out?? We had to stand outside (all the chairs were stacked and wet from the downpour that had happened an hour before) in the wind and cold to try to finish our purchase. Really?? This is just not great customer service. This is absent customer service. We watched and the three young ladies were cleaning up and closing down and chatting with each other, but not doing anything that would of made a difference had we still stayed sitting at the table. Would it really have made a difference to allow us to finish?? We finished and headed to our car at 7:05pm!! A total of 6 minutes that we would of been inside, enjoying and finishing our purchase and leaving with a very positive experience. We loved the bake goods. We loved the coffee. But with customer service like that....we will not be back nor will we ever recommend someone to go there. Our potential wonderful experience became another not caring about the customer experience.

Always enjoy the atmosphere here anytime of the day I come in. Very courteous and welcoming staff. So many different choices of coffee to choose from. Cannot go wrong with any choice of their menu. Well recommended!

Very friendly and helpful staff. Very good coffee at a fair price. More different types of coffee than you could ever sample, and teas as well. Snacks were better than average. Indoor and outdoor seating.

Stopped here for a cup of tea. From a tea store. You know, the word that’s part of their name. I ordered a cup of black tea and was directed to a basket of tea to choose from. It was all green, decaf or herbal. I asked a second employee if I could just get a cup of black tea. She said sure, I’ll go look for you. Never saw her again. They have shelves of boxes of Yorkshire Gold, Bewleys, Barry’s, Ahmad, etc, but I can’t get one cup of black tea? Very disappointed and won’t be back.

Wasn't very thrilled. No whole milke available to start. Got an iced vanilla chai, but I think it should be renamed the "Yankee Candle Latte". Tasted very...harvest candle haha. Others in my party were also not very satisfied with their coffee related beverages either.