I used to love going to scooters. I’ve gotten most of their drinks. However, within the last year or so, I had to stop going because the new manager is just rude. I’ve always been kind and patient and tipped well. And she’s always snippy and makes comments like she’s annoyed. They discontinued Redbull as well; one of my favorite drinks there. I do like their flavored coffees and the hot drinks, but I won’t be visiting this location anymore because of the manager :(
Purchased a blueberry muffin for my son, he began gagging on it and spitting it out. There were shards of wood in it, I'm assuming a toothpick but I don't know. Contacted customer service and they said the store manager would be in contact with me...no response from anyone. This is very dangerous and concerning that no one cares, a smaller child could have been seriously injured.
Traveling thru Iowa. Had never been to Scooter's. Really good coffee drinks. Very nice barista. Gave our pup a pupcup. She had never had one. Think she liked it. :):)
I not a huge fan of Scooters but I was impressed with the service here. The batista was friendly. My two kids each wanted a chocolate chip cookie but they only had one. She offered another treat, though more money, but for the same price. I appreciated her effort to keep my kids happy.
showed up at 7:30pm and a skinny blonde was taking out the trash. no one answered for 20 minutes and when i passed by the window a girl with red hair and bangs was standing on her phone. im guessing they were ignoring people till they closed.
The worst customer service i have encountered at any scooters. The blonde with the nose ring was so freaking rude and rushed. she slammed the window and turned her back after giving us drinks.
I asked for a two pumps of mocha and two pumps of caramel and I think they gave me four of each is way too sweet . Had she repeated it back to me this wouldn't have happened. It's not that unusual to have carelessness at the Clear Lake, IA location .
Chloe Pavelka (CCcrochet)
I used to love going to scooters. I’ve gotten most of their drinks. However, within the last year or so, I had to stop going because the new manager is just rude. I’ve always been kind and patient and tipped well. And she’s always snippy and makes comments like she’s annoyed. They discontinued Redbull as well; one of my favorite drinks there. I do like their flavored coffees and the hot drinks, but I won’t be visiting this location anymore because of the manager :(
xXDogeTheBossXx
Purchased a blueberry muffin for my son, he began gagging on it and spitting it out. There were shards of wood in it, I'm assuming a toothpick but I don't know. Contacted customer service and they said the store manager would be in contact with me...no response from anyone. This is very dangerous and concerning that no one cares, a smaller child could have been seriously injured.
Martine Felts
Traveling thru Iowa. Had never been to Scooter's. Really good coffee drinks. Very nice barista. Gave our pup a pupcup. She had never had one. Think she liked it. :):)
M L (Chasing the summer)
I love when my morning started from fresh brewed coffee ☕️ and this place is really good. Friendly customer service.
Only drive through.
Eric Hullstrom
I not a huge fan of Scooters but I was impressed with the service here. The batista was friendly. My two kids each wanted a chocolate chip cookie but they only had one. She offered another treat, though more money, but for the same price. I appreciated her effort to keep my kids happy.
Andria Baas
The drive through lady must have been in a hurry cause she was very rude by rushing me through
LeAnne Barnes
showed up at 7:30pm and a skinny blonde was taking out the trash. no one answered for 20 minutes and when i passed by the window a girl with red hair and bangs was standing on her phone. im guessing they were ignoring people till they closed.
Adison Olson
Jill was very rude to me and all I wanted was a coffee and a cookie. I didn’t like how she was with her coworkers either.
Elizabeth Rohr
The worst customer service i have encountered at any scooters. The blonde with the nose ring was so freaking rude and rushed. she slammed the window and turned her back after giving us drinks.
Shane & Jamie Trez (Shamie Trez)
I asked for a two pumps of mocha and two pumps of caramel and I think they gave me four of each is way too sweet .
Had she repeated it back to me this wouldn't have happened.
It's not that unusual to have carelessness at the Clear Lake, IA location .