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Review of Perk Coffee Co.

Perk Coffee Co. is a cozy coffee shop located at 408 W Morton Ave in Jacksonville, Illinois. If you're looking for a way to perk up your day, this is the place to be. They offer a wide range of drinks packed with caffeine that are sure to keep you energized and ready for anything life throws your way.

Their menu includes a variety of coffee options, from classic drip coffee to lattes and cold brews. Customers rave about the delicious taste of their drinks, with one reviewer mentioning a cold brew with cream and sugar-free brown sugar and cinnamon that was "really good!"

Aside from their tasty beverages, Perk Coffee Co. is also known for its friendly and helpful staff. Many customers have praised the employees for their excellent service and polite demeanor. One reviewer even mentioned that the employees were "wonderful and so sweet."

However, it's important to note that there have been a few negative experiences reported as well. Some customers have mentioned encountering rude staff members and experiencing issues with their orders. One reviewer mentioned a frustrating incident with a large order placed through the app that was not properly processed.

Overall, Perk Coffee Co. is a popular spot in Jacksonville for coffee lovers. With its wide selection of caffeinated beverages and friendly service, it's a great place to stop by for your morning pick-me-up. Just be aware that there have been a few instances of less-than-stellar customer experiences.

From the business

"If you're looking for a way to perk up your day, Perk Coffee Co. has got your fix. Our drinks are packed with caffeine and taste delicious, Keeping you ready for anything life throws your way!"

Amenities

  • Wheelchair accessible parking lot
  • Drive-through
  • Takeout

Perk Coffee Co. Reviews - 39

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Korey Scott

We really liked the coffee here and the prices are more reasonable than a certain national chain. The only minor complaint was that they could not add additional flavor to our mocha because the machine pre-mixes it. The drink was great as-is, but other coffee shops we have been to are able to add additional 'pumps' of flavor. Like I said, it's a minor thing, and we will definitely come back here when we are in the area again.

Tara McLean

Out of towners here. We are spoiled by our local Dutch Bro's with all their drink selections.

I googled coffee shops to find something similar and ran across Perk Coffee Co.

I found they had a decent selection of syrups to accommodate my taste buds. The baresta was so helpful, and seemed excited to jump on my drink request. Thank you for jumping in and making a awesome drink for me!

If I'm in the area, I will definitely stop by again to get my caffeine fix.

Hopefully next time they will have chocolate milk and banana syrup

Emily Gehrke

I love their coffee, but some of the staff is beyond rude, & management seems to be lacking. Phone lines wouldn’t go through one day…my company tried to call in a bigger order for the next day, so we sent a person to Perk to order in person and pay ahead. The person at the window told us that the best way to handle this was to order and pay on the app, so we did. Come through at 7:00 am the next day when the order was supposed to be ready & it wasn’t because they couldn’t find it. We were (with attitude) told that “for future reference, the best way to do large orders like this is to come through the drive thru, order and pay in advance because they NEVER check the app!”

I wish I was making this up! 😂

So…fyi…don’t order anything on the app for Jville Perk, because if you think you’ll be saving yourself from going through their outrageously long drive thru line, you absolutely won’t. Got there at 6:58 am and didn’t leave until 7:25.

Kathryn Walka

I’m from out of state on business, and every time I go to perk the employees are wonderful and so sweet. Not to mention their coffee and protein bites are FANTASTIC!! I’d give more stars if I could. Hands down the best place to get your morning pick me up.

C Coontz

The female at the window was super nice. I had a lot of questions! My latte was perfect. The right amount of vanilla, and great temperature. Thanks!

Anna Thiel

March 19 2023, never had a complaint with Perk until today. The girl that waited on me was incredibly rude. The other staff refused to tell me her name. I'd say 30ish, chunky build, long dyed black hair, Strawberry Shortcake top (of all outfits she could have wore, she chose that).. She was obviously new at her job because she had no idea how to ring up my coffee. I was shocked at how rude she was. She poured water onto my brand new jeep in 30 degree weather saying they have a problem with bees outside the drive thru window...I'll never go to Perk again just so I don't have to deal with her.

Brittany Pettiford

I hope this is a fair review or observation . I’ve been here several different times since opening. The staff are always kind and polite. During the fall/winter their best item was their hot chocolate. Their coffee is subpar if we are comparing price/taste to Dunkin or Starbucks. The drive thru doesn’t seem effective and contributes to a lot of the wait. Aside from the drive thru, the staff appear to be overwhelmed even with 1-2 cars in the line also contributing to wait time. My most recent experience the staff did not appear to know the menu. I ordered a Hawaiian breeze ( red lotus drink) and I received a blue drink instead. In my opinion The Drink Shop in Mt. Sterling seems to have a better handle on the lotus/coffee shop trend. Best of luck to Perk Co though!

Samual Abney

I had a cold brew with cream and sugar free brown sugar and cinnamon. It was really good!

Alicia “Ali” Stone

While visiting family in Illinois I found this little gem! The staff was friendly & knowledgeable & my coffee with marshmallow was perfect! If you love gourmet coffee & tea check out Perk coffee you don't be disappointed!

Brittany Foster

Everytime I go through the drive through I get the same exact thing and it always tastes different well this morning was the last time I will go through there my frap was absolutely disgusting I threw the entire drink in the trash

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