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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Outdoor seating
  • Curbside pickup
  • Takeout
  • Dine-in

Gotcha Latte e-Cafe Reviews - 21

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ann Muder

Great selection of hot and iced coffee, with a wide variety of flavors. Lots of table space and games to keep kids (and yourself!) occupied. Friendly service and we got our drinks quickly. It was worth the stop!

Matt Griffith

I can't understand how someone can place a large donut in a bag and turn to their side and place upside down. Sadly I didn't notice till I got home. I took it back and asked the girl at the counter if I was rude. I figured she had to have done it for a reason when I told her what she did she said "Sorry" then staired at me. I had to ask her for my money back. The least she could have done was refund me and give me another doughnut for waisting my time. I am blaming the owners for not teaching their staff propper customer service. They are exactly why we have horrible customer service everywhere we go. They should be tought the customer is always right. It looks like the owners handed her the keys and said good luck. People like this should not be able to own a business. It is the owners obligation to train the employees on proper customer service.
Young or old. I see less and less people there every time I go. I can see why. I am all for supporting local business even if it cost more but sadly this is one local business I will no longer be supporting. I hope the owners watch the video from their cameras and do the right thing. 5/14/23 @ 9am

Low-Key

They have a lot of home-made drinks and stuff to get. They're decently priced and their service is great. Love going here after errands or to play games with friends!

Allen Oertel

This little coffee shop, which doubles as an internet/gaming cafe is an unexpected treat. They offer a great variety of both hot and cold coffee based drinks at very reasonable prices. Above all it is way better than that gas station latte you thought was your only alternative. It's just a couple blocks south of the stop sign on Rte. 16. Do yourself a favor and take the 10 minute detour to find this little hidden gem.

Karen Miner

Isabel was wonderful. Very good drinks. She can make just about any flavor you want. Great little shop. Good atmosphere.

Patrick H

Owner is an awesome guy. Very friendly and fast. Had a pretty big order that he made fast and accurate. Wish I lived closer cause I would be there nearly every day.

Seth Celmer

A wonderful place to relax at. With many drinks and pastries for sale. I find the prices amazing and the service unmatched. Hope everyone gets to come here at least once.

Amy Elza

I would give Mark a negative zero stars if it was an option, rudest unprofessional man I've ever spoke to in my life. Someone couldn't pay me to give him business!!!!! My son has to have his tablet for school and he was avoiding calls and not communicating then gets angry when I chk on the status of the repair. Olsave yourself the trouble and go elsewhere.

Michael Heyen

Great coffee and the big doughnuts are made locally.

Zoey Lucille

Came here to get an iced chai latte a couple months ago. Pretty good, but left a weird bitter aftertaste

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