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Review of Morris Library Coffee Shop

Morris Library Coffee Shop is a cozy coffee shop located at 605 Agriculture Dr, Carbondale, IL 62901. As the name suggests, it is conveniently situated within SIU's Morris Library, making it a popular spot for students and faculty members to grab a quick caffeine fix or enjoy a delicious meal.

The coffee and food at Morris Library Coffee Shop are highly regarded by customers. The menu offers a variety of options, including specialty coffees, lattes, and a selection of sandwiches. One customer mentioned that the croissant sausage sandwich is a must-try, describing it as "delicious." Another customer mentioned that the coffee is good, and they particularly enjoy the $1 coffee deal in the late afternoon.

While the quality of the coffee and food is praised, there have been some mixed reviews regarding the customer service. One customer mentioned that the elder lady working at the coffee shop can be rude and defensive. However, it's important to note that this seems to be an isolated incident, as other customers have described the staff as friendly and accommodating.

The coffee shop operates from 8:00 AM to 4:00 PM from Monday to Thursday, and from 8:00 AM to 2:00 PM on Fridays. Unfortunately, it is closed on Saturdays and Sundays. This schedule aligns with the library's hours, ensuring that patrons can enjoy their favorite beverages and snacks while studying or taking a break.

If you're looking for a coffee shop that offers a cozy atmosphere, a variety of coffee options, and is conveniently located within SIU's Morris Library, Morris Library Coffee Shop is worth a visit. Just keep in mind that the customer service experience may vary.

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom
  • Takeout
  • Dine-in

Morris Library Coffee Shop Reviews - 5

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Syd Billington

The coffee and food itself are great, however the customer service is poor. I let the attitude of the elder lady go the first time assuming she had had a bad day. The second time I just assumed it was a coincidence. The third fourth and fifth I knew it was just how she is. Today 4/17/23 I ordered a pancake sausage sandwich and a medium butter pecan latte. When I received my sandwich, I was informed that it was a croissant sausage. That's no big deal, it's a delicious sandwich. My issue arises when the elder lady became rude and defensive, "I NEVER heard pancake in that conversation." I would normally not write a review, but her attitude is just grotesque. Had she approached me with kindness and said she misunderstood or misheard me I would have been fine, and this review would not exist. It is the continuous poor etiquette that rubs me the wrong way.

Priscilla

Love Delytes. Great food and amazing customer service. Clean environment. Quick even on their busiest days :)

Nik Davis

I love this coffee shop. It is in SIU's Morris Library and has hours specific to when the library is open. It is usually closed when the students are off for breaks, too. They have a punch card, so the more drinks you buy, you get one free eventually. The coffee is good, staff is very friendly and they will do special requests. Sometimes you get $1 coffee in late afternoon, which is awesome.

the Chuck Rast Channel

The best library ever.

Stacey Ruble

Much better than Starbucks. I'm hooked..lol

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