Monarch Mountain Coffee

The Cinnamon Roll is soooo soft. The flavor is just right! Very Customer Friendly. Knowledgeable about her products. Then coffee sounds delicious. I can't wait to have a cup.

Not the kindest barista, but the coffee was good. Shop has moved down the street and changed sides.

Coffee was fine and the ambience is nice but the older woman running the place could definitely work on her diplomacy and friendliness. Apparently my card did not go through but she gave me my coffee and I thought the transaction was complete. Came chasing me down outside yelling at me saying, ”you never paid for your coffee!”. Would have appreciated a polite approach like, excuse me ma’am but your card didn’t seem to go through. geezzz 🙄

Got coffee and a breakfast burrito here and both were decent

Decent coffee. Service not so much.

I love the atmosphere it is so welcoming. The coffee is spendy but it is very good. The individual behind the counter working “Stormy” is just absolutely sweet, very customer service oriented and meant to be here. I will absolutely come back here.

First - INCREDIBLE coffee. Why would anyone go across the street to that chain when this is nestled here? Second - AMAZING service. The barista took great care on making sure we got coffee that was an experience, not just getting us in and out. She then proceeded to make sure we were having a great time in Sandpoint and provided additional information on where to find out what's happening in the area. LOVED it!

Pretty expensive... I always get a 16oz white coffee latte with hemp milk and syrup . I’ve never paid more then 5.50$ for a drink and it was 7.50! I get coffee at numerous places around the area for years and never paid so much and had bad service..

For any new or existing employee in the Sandpoint area who wants to learn and observe exceptional customer service Cricket provides free lessons every time she is behind the counter. Her customer service skill set ranks a 10 out of 10 in my opinion. Observe and learn is my advice.

Good coffee, friendly barista. The barista made sure the latte was made to a perfect temperature and also recommended a few spots to check out in and around Sandpoint as visitors.