Mugsy's

I have been coming to this place for over a year now. I order the same drink every. Single. Day. So does my mom. At $17 a day, SIX days a week. That’s $5400 a YEAR and that’s if I only get two! I have 6 employees and a kid I buy for some days too.
To this day, the price is different every single day.
The girls have become rude since we question it. Every single day.

The manager brittney even had the AUDACITY to contact my place of work and ask what the problem is. The problem is you guys can’t get it together. I have never been more than frustrated. I have never cussed anyone out or caused a major fuss.
I GET THE SAME DRINKS EVERY SINGLE DAY.
It’s really not that hard to train your people to your regular customers. I stopped coming in the past due to the disrespectful and unprofessional actions of the “manager”. The owner needs to figure it out with these girls.

I ordered a cappuccino and they gave me a real cappuccino, NOT a latte. Hard to find that at most drive through coffee shops up here. Kind and speedy service. Just wish I lived in Post Falls so I could enjoy more often!

Unbelievable. I stop at mugsy’s here and there when I am in the neighborhood and the staff is usual friendly enough. Not today. I was clearly an inconvenience to the barista and she wanted me to know it with her short words and sighs.
I feel sorry for the owner having such negativity as the face for their business. Even for a bad day that was unacceptable.
I will never go back.

If only I could receive service and friendliness like this everywhere!

Great coffee & Italian sodas! The staff that work here have always been friendly!

Just left mugsys and got an iced Americano with honey. Dark haired girl was super sweet and it is delicious!! I'm pretty picky 😉

Good coffee, great staff! Check them out!

Yesterday's granita was AMAZING! The owner is such a good guy and he remembers what you're having before you try to explain "your drink". He truly cares about his customers! Enjoy this day with your favorite coffee!💜☕🍵⭐

Always the best coffee and I love their hazelnut breve . Owner is a gentleman and very nice person. My local favorite!

Very kind staff, quick to make your order, and they write positive notes on your coffee. Really needed that to start my day. ❤