Blue Mountain Coffee House

The lady at the front was very nice and kind. Great coffee and reasonable prices! Cute little place in West Palm that’s definitely worth a visit ☺️

I really try to not leave negative reviews, but this was impossible not to.

We walked in, and were greeted by the owner of the business, she went on a rant about how Jamaican coffee is the best in the world and also the most expensive, when she was finally done and ready for us to give our order, she couldn’t remember anything I told her (2 drinks). She had to repeat the order to me about 7 times.

The delightful employee of hers that was working there, is being mistreated by her, she was constantly micro managing her, and being super unkind to this delightful, hardworking young girl.

Upon finally receiving the coffee, after all the hype she put on it, I was expecting the best coffee of my life since it was over ten dollars for one cup, and man it was anything but that… there was so much sediment in my cup, it tasted super watered down, and not worthy of all the hype given.

We kept noticing how terribly she was mistreating her employee throughout our time there and it was heartbreaking.

When we were finished our drinks, we made sure to tell the young lady that she was wonderful and we really appreciated her servicing us. The owner, hearing this, tells us, “yes, she is well trained.” I’m
Disgusted that a person can say that to another human being as though she was her dog that did a trick.

Young lady, if you are reading this, you deserve so much better for how amazing you are.

Exceptional Customer Service (Thank you Jessie & Monica) :).

Quaint Coffee House offer a variety of Coffees, Deserts, and Food.

Excellent coffee taste & expresso.

Stop in and enjoy the ambience of the shop, with Fantastic employees.

I recommend this coffee shop to everyone. Jessie was Very helpful and kind. This place has great prices!! and coffee ☕!!Thank you so much for time and hospitality!!!!

Jessie was great with helping me figure out what I wanted to order! She explained everything and was very patient with me! I love the coffee & will be coming back.

Cashier/Server not helpful. Placed order she made error didn’t communicate well and actually told me I couldn’t remove an item from order although I hadn’t received it yet. Food was tasty but would not recommend. 1/31/23 approx 9:30 AM

I never leave bad reviews but I had too. I had the same experience as someone else had here in the reviews. First of all I came in and the owner was chatting up a storm with other customers instead of helping people coming in. I waited about 5 minutes for someone to take my order. I had to repeat my order about 5 times because she couldn’t understand my order (I ordered 2 cold brews) one plain with cream and the other cream and 2 sugars very easy order ! I received my coffee and it was the worst cold brew I think I’ve ever tasted. There was so much sediment in my coffee and it had no flavor. I went in to see if they could give me a new one and the owner said she couldn’t and if we would like to purchase something else !!! Why would I want to purchase something else when what I received was awful in the first place. I couldn’t believe the level of service here and how awful it was. The owner should have said absolutely I’ll correct it and make you a new one. I ended up leaving with my coffee which I then just tossed in the garbage. Plus it’s way overpriced a medium cup for $6.49 and large for $8!!!!! for basically swamp water. If you are a coffee lover DO NOT COME HERE !

ps. Reply to your comment. There was no one ahead of me on line so no there were no other customers being helped while I was waiting. Secondly Starbucks coffee is better to be honest. It’s just sad when an owner cant own up to a mistake.

Terrible experience I couldn’t stay to taste the food , the taste of customer experience was bitter enough for me to leave before I get the food , except for the latte
the place was too hot to sit in , in west palm beach and the AC is terrible

got charged different price for the latte from what is on the board behind the register, 9$ for latte listed for 6.15$ it was average

Chairs are not for dinning they are terrible cheap ikea selection not suitable for a restaurant business
Bad customer experience one start is enough here

Interesting menu and fair price for what you get (everything is expensive nowadays). The owner and waitress were hospitable - good atmosphere. I did not know that Jamaican Coffee was a thing but I'm glad I discovered it. They sell bags of the beans to take home, which is nice because I don't live in the area.

Had a pleasant experience, staff was friendly, restaurant was clean. Way too overpriced. $7.50 for a small slice of coconut cake. Cake was good. Not $75 for a whole cake good though :(