Mocup Coffee

I went inside Mocup while I waited for the movie to start and I had a fantastic time. The mocha café and brownie were great and I got to have a nice chat with the single employee working there on that day. If I could give the place 6 stars, I would. I’d definitely return.

Comfortable little place next to Epic Theaters that I went to with some friends for a cup of coffee. The coffee was well priced with the barista being very friendly. The wait was very short as the barista waltzed the floor making all of our coffee with ease and speed. Good environment, good coffee, good service.

First thing: I'm not a local to St. Augustine so I may have caught this place on a bad day but 0 stars would be more appropriate for this stop (Saturday, April 6th around 2pm) at Mocup.

My wife and I drink black coffee, no cream, no sugar.

1. I asked for 2 large coffees filled to the top. The lady working the counter was nice, set down 2 large cups, ran my debit card and before the receipt printed she walked into the back office area.

I noticed the coffees were roughly 3/4 full once I picked them up so I called to the back office area, "excuse me, ma'am." No response. I did this 3 or 4 times (getting increasingly louder), no response. I knocked on the faux brick wall next to the doorway she walked through. No response.

So I left with my 3/4 full cups of coffee.

2. The "coffee" tasted like hot chlorinated city water so we dumped them out. $9 including tip wasted.

Customer service: 0 stars
Coffee: 0 stars
Ability to correct the problem in person: 0 stars

I took my son and niece here for ice cream after Cars 3..The ice cream had freezer turn on mine the kids too but they didn't really mind... I asking bought a slice of red velvet cake.. It was the driest piece of cake I've ever attempted to ingest

Absolutely love this little Cafe! The food is Fresh and super authentic, unprocessed food! It’s our new go to spot! They have the best soups! Highly recommended!

I was there a few months ago, got a stale dry pastry and a cappucino that was warm not hot. I really wish we'd get something good in the Epic center, McD's is the worst McDs on the planet and this place sucks too.

Would have been 5 stars because coffee flavor was good but then they used sugar free syrup which was nasty. Really bad aftertaste. Had to throw coffee away.
Updated due to response from owner, thank you. Good customer service.

A comfortable place with good coffee and a friendly staff. Ice cream, pastries, and teas available. It's not very spacious but we've had no trouble with seating.

Great, small place. Really loved the atmosphere. And they have SUPERMAN ice cream!

Amazing!! Great food and service