Foxtail Coffee Co - Riverview

The staff is amazing! Always so friendly and you can tell they care about what they do. The food is delicious and the coffee is even better. The atmosphere is inviting and chill. Love this place!

Imagine walking into a coffee shop for the first time, excited about potentially discovering a new favorite place to sit and relax for a while. Everything points to a great experience. Reviews were good. Pictures were great. And now that you are there, the place itself is immaculate, cute, and even inviting.
You make your way up to the register, and suddenly, all of your good vibes are utterly destroyed. The person behind the register barely mutters a "hello, how can I help you". Even though you spent some time looking at the menu, you're still a little indecisive, after all, it's your first time here.

You decide to order an iced coffee, since it should be simple enough, right? Coffee, Ice, Sugar, and some milk. How difficult can it be? If there are different choices, surely the person behind the register will politely ask the specifics of your order.

But no, what should've been a simple order, turned into a bitter experience thanks to the cashier being extremely rude. "What milk do you want. Whole, half, we have lots of different milk."
Halfway through the order, you decide to ask if you can add flavors to your iced coffee. Cashier replies "Yes. Now, what's your order again?"

Now, keep in mind that this whole time the cashier is looking at you with nothing but disdain. Eyes that are screaming "Are you done yet?" "Can you finish your order already?" "I've got a phone to stare at".

Imagine the rudest words anyone could say to you, and this was probably going through the cashier's mind. During this whole time, you are the one and only customer placing an order in this place. There is no line, no reason for you to be rushed to place your order. Yet this cashier cannot hide her discontent at the fact that you are having a hard time making a choice.

We were hopeful, and even happy when we walked in, and ended up bitter and disappointed on the way out. Even worse, the drinks didn't turn out great, either.

For the cashier: All you have to do is ask a simple question: "Have you been here before? We have different flavors, and different types of milk, you can see them here. What do you think you would like?" These simple questions would've made it much easier for us to place our order, but instead, we had to ask for every single detail on our own, all while being forced to see this person roll her eyes at us.

If I could give this place less than one star, I would. I will not put a name here, but this person, should be replaced with someone that's more welcoming to customers.

As for us, it was our first time, and also our last visiting Foxtail Coffee.

Really good coffee! It has a cute atmosphere. Good coffee! Definitely see us coming back for more.

This place is awesome!! The food was so yummy and was brought to our table steaming hot. The butterscotch latte was delicious. Also can’t say enough about the customer service and atmosphere! Make this your new go to!!!

Absolutely love this place! Robin was so sweet and helpful, like a ray of sunshine.
Can’t beat good coffee and excellent customer service.🙌🏼

Clean small coffee shop, we had latte, shaken peach tea, onion & Swiss quiche & bagel sandwich, lovely

Love the design and coffee flavors. Just sad that the pistachio coffee is seasonal. This muffin was amazing and they even come warm served.

Great coffee and great atmosphere. Friendly staff. Glad to have an indoor coffee spot in Riverview.

My new favorite. Definitely a chill spot to grab coffee and relax in the morning and get caught up on some work.

Excellent coffee and friendly personnel. This restaurant was recommended by a local acquaintance who loves coffee and is completely correct in his assessment. You will not be disappointed if you give it a try.