Berry Fresh Cafe

Wow. Coffee ice Cubes! Wow. So freaking fresh and Delicious WOW. Thanks!!!

2/5/23 9:40 am

I never leave a bad review, but this is COMPLETELY warranted. I was visiting family here in Pt. St. Lucie and from the word of mouth here this was SUPPOSEDLY the best place to eat in the area. Unfortunately I did not get to eat here, as the management is terrible. Floor management is completely lacking skill and understanding. To say that the hostess understood what it meant to make provisions for a larger party is reaching for the next galaxy let alone reaching for the stars. When asked if there was an ETA after waiting for an hour and a half, we were told " we don't have chairs". When asked why other patrons were seated, we were told that "Management tells us to seat who we can first! We can't move chairs and tables to accommodate," and " we will seat you when we can when we have a table large enough." Several other parties including an elderly couple that stated "I've been coming here for 12 years, but this is my last!" At the 2 hour mark, I decided that it was time that we speak to the manager. I reached David, the managerl on duty and explained the situation. He quickly spoke to the hostess, who didn't seem to understand the meaning of service and that the customer should be treated with respect. He quickly turned and said, "we should have a table for you in just a few minutes!" At this point, my family that I was visiting were all too upset with the situation and feared we'd have our food tampered with, that the decision was made to leave. When leaving I asked why it escalated to this point, I stated that, "it's all about accommodating to give the customer base the opportunity to enjoy your establishment, not stepping over larger parties, just to bring in people, to get them to a smaller table. Just for the quick money." I am a Service Delivery Manager at Morgan Stanley and would never treat people in this manner, no matter what the situation. Poor management in the sharpest of meanings.

Please work to improve your customer service. This needs to start from the top and trickle down to your employees. It's a shame that this day had to end with us visiting another establishment to have a good meal.

Thank you for your time.

PS, to all that think to visit this location, please think twice if there is a wait.

This is my 2nd experience with Berry Fresh. My first was in Stuart which made an amazing first impression, so I didn't think twice about taking my mother in law for an early Mother's Day brunch. She drove from Ft. Lauderdale and we visited the Port St Lucie location. Sat morning, we joined the line in advance and our wait was no more than 10 mins for 4. We chose to dine outside, our waiter was awesome and the food came out fairly quick. We were more than excited to dig in and I couldn't wait for my mother in law to enjoy what I had previously.... No more than 2 mins after we received our food, a family came in with a big hair dog.. NOW don't get me wrong, I love dogs.. I am a dog mom and she is spoiled beyond measure, however, if you are going to allow dogs at your facility, I believe you should have a designated area for families with dogs. Granted we were outside, not a huge area, but big enough, and the family and dog had to pass by those already eating to get to their table. While passing the dog went after my husband's plate and my husband was quick enough to put his hand in the way and winded up getting licked by the dog...said family though this was funny and said "he likes leftovers"... well it was not leftovers as we JUST started eating. The family was placed to sit behind us and I watched as the dog put his two front paws on the table. Needless to say our entire dining experience change and we packed up our food to go. Quite disappointing that we spent over $150 and was not even able to enjoy our dining experience...
Suggestion... have an area near an entrance, designated just for families with dogs, that way others dining are not disturbed... Let those dining outside know that there is a possibility of a dog being seated here and let them make that decision if they want to sit there are not. Why should we not be allowed to enjoy dining outside as well.

All around 5 stars. Good vegan selections make it extra special. The food was delicious and servings huge. Great waiter also.

The food was delicious and not the ordinary breakfast food. You can order anything on the menu for breakfast-- another win for me. Service was great despite busy Mothers Day weekend.

If you want an above and beyond breakfast, along with massive portions, head on over. New & creative dishes are something to look forward to.

Bananas and Blue Fosters French Toast and OMG Shrimp and Grits… My favorites at this amazing breakfast dive! And the service is excellent as usual. No disappointments!

We stopped here on a whim on our drive up 95N and were not disappointed! We got the Monte Cristo Sandwich, blueberry fritters and the Day After Thanksgiving Sandwich. This was hands down one of the best Monte Cristos I have ever had. I wish we lived closer!

3/1 visit; not sure if the recipe changed for the blueberry banana foster french toast, but it certainly tasted different today. I always order the same thing, and don't ever remember it having a hard banana in the middle; only cream cheese. This time it wasn't good, seemed as if something was missing; greasy tasting. Upset stomach. It didn't even look like the picture I previously posted.

Definitely a great breakfast and great service!

Great place for breakfast in area. If you like Eggs Benedict then you have to try the Nashville Eggs Benedict. Best one yet!!!! This is definitely a 5 Star!!!