CFS Coffee Downtown

Great coffee. Very pleasant servers. Great food, reasonably priced. We will visit again when we come back to the area. Great location

I ordered the iced chai and the spinach quiche, and they were chef’s kiss! Would highly recommend this place for a quick breakfast if you’re in the area.

While I was impressed by the initial beauty of this cafe, I was severely underwhelmed by the less than average customer service and subpar food. The menu was decent but after waiting OVER AN HOUR (no exaggeration) for a shredded beef omelet and roasted potatoes, the experience quickly died.

My first bite was that of egg shells and cold potatoes. Now, I’m not generally picky or pout about rare instances such as this, but when we told the server/cashier about the sneaky little bits of shell, he was less than empathetic and seemed to lack the idea of service recovery.

Furthermore, my party waited nearly another 5-10 minutes to even hear a status on their order and when we asked what was going on, the cashier responded that they had a no call, no show, and that only one cook was in — well Maury’s lie detector stated “that was a lie!” We peaked through the serving hatch and found not one, but two cooks fraternizing and NOT cooking, anything!!!

Needless to say, this was very disappointing and even more so, that we were referred to this downtown destination by a city official.

I understand that the food service industry can be very demanding and tiring, but there’s no excuse for poor customer service.

Recommendation for staff: Orlando foodies, and de facto food critics like myself want to give your establishment a fair try but you have to, no, must do, better!

Put yourself in your customers shoes. Best believe that I/we have you in mind.

Worst customer service ever! I waited over 25 minutes for a Chai tea latte! I noticed a couple come in after me and ordered, and received their order immediately. After that moment I asked the cashier for a refund. He said in a loud angry voice “CAN’T YOU SEE WE ARE EXTREMELY BUSY”. There was no apology made about the wait time! I have never been treated so poorly in a restaurant before in my life! This was my first & last time visiting this company!

I ordered the tofu scramble, they had other vegan options. It was really well prepared. They also offer a variety of non-dairy milk for coffee

Great atmosphere and coffee except for the older woman who works there who has an extremely short disposition with men.

Cute and quaint little coffee shop. Liked it at first, but then the barista (I didn’t catch his name) ruined it. I ordered a large iced caramel macchiato. Moments later, he hands me my drink and it seemed really small. I asked if it was a large and he said oops, and went back behind the counter. Two seconds later, he comes back with a larger cup. He seriously added a bunch of ice in a large cup and poured my drink in it. Typically, a larger drink means another shot of espresso. My drink tasted super watered down. So annoyed. Will not be coming back.

Ive been going to this coffee shop for a year now and I love it. It’s the only coffee shop nearby that serves OATMILK! This is NOT a fast food coffee shop, it’s a traditional sit down and enjoy your meal kind of joint so don’t expect a super quick dine in experience. This place makes you slow down and appreciate the little things. Thanks CFS for my morning routine ♥️

The food was terrible. I specifically asked for extra sugar in my latte and they gave me none. The Pan de Bono was frozen!!!! The arepa was disgusting and over cooked.

Cute boutique coffee shop. The bearded gentleman is very nice and helpful. The blonde girl is extremely rude and has zero customer service skills.