The employees behind the register here act like they don't have to do anything, because there's self checkout and when they do finally decide to acknowledge you, be prepared for an attitude. Oh and avoid using cash, unless you're prepared to argue for your change.
Another great Racetrack, always stocked up with all your basic necessities... Great coffee station with lots of choices... Grab & Go foods always fresh & hot... And all the extras... Free WiFi and charging stations at the outside tables... And make sure you get the app for specials & savings!
Friday, December 16, a cold night, I stop to refuel and for a coffee to continue working. I enter the store and go to the coffee makers, most of the coffee bean dispensers were empty but the dark roast, which is what I drink, was full. I grab a small glass and select dark roast and when I want to put small it doesn't respond. Behind me there was an employee talking to the girl who makes pizzas, I apologize for interrupting and I ask her to help me with the coffee to which her response was...it doesn't work...none works...I ask No one of the 4 people who were there can put up an out of service sign and there isn't a manager there who controls the operation of 4 coffee makers out of service??? Thank you I know I won't stop here anymore for nothing.
11pm store is close with employees hanging out laughing behind the register.. only gas station near by and they don't want to open with no explanation.. several people trying to get gas waiting outside
Customer service is dead at this store, been here 3 times, all 3 times cashier was to busy talking to other employees as i was trying to explain a discrepancy, then totally blew me off. Never again shall I use this location. I am a regular customer, and use other locations at least 4-5 times daily.
Very nice large facility that is horribly mismanaged. 4 fuel pumps didnt work, only discovered this while driving around trying each one. Finally found one that worked and the receipt did not print, went inside to see all but 1 machine down. Very inconvenient. Last time ill spend my hard earned money here. This is a regular problem. Mismanaged!
Extremely poor service they close the store at different times today they locked doors at 9:30 with multiple employees still inside, I’ll keep the wawa and 7-11. why build this Racetrack when you can’t keep doors open, specially before 10:00 what a joke!
Chocobeaux (Chocobeaux)
The employees behind the register here act like they don't have to do anything, because there's self checkout and when they do finally decide to acknowledge you, be prepared for an attitude. Oh and avoid using cash, unless you're prepared to argue for your change.
Robert Banach
Another great Racetrack, always stocked up with all your basic necessities... Great coffee station with lots of choices... Grab & Go foods always fresh & hot... And all the extras... Free WiFi and charging stations at the outside tables... And make sure you get the app for specials & savings!
Alejandra Britos
Friday, December 16, a cold night, I stop to refuel and for a coffee to continue working. I enter the store and go to the coffee makers, most of the coffee bean dispensers were empty but the dark roast, which is what I drink, was full. I grab a small glass and select dark roast and when I want to put small it doesn't respond. Behind me there was an employee talking to the girl who makes pizzas, I apologize for interrupting and I ask her to help me with the coffee to which her response was...it doesn't work...none works...I ask No one of the 4 people who were there can put up an out of service sign and there isn't a manager there who controls the operation of 4 coffee makers out of service??? Thank you I know I won't stop here anymore for nothing.
tica T.
11pm store is close with employees hanging out laughing behind the register.. only gas station near by and they don't want to open with no explanation.. several people trying to get gas waiting outside
William Sterling
Customer service is dead at this store, been here 3 times, all 3 times cashier was to busy talking to other employees as i was trying to explain a discrepancy, then totally blew me off. Never again shall I use this location. I am a regular customer, and use other locations at least 4-5 times daily.
Matthew Etzel
The worst gas station in Naples. Pumps out of order. Credit card machines down. And always busy.
amoore278
Very nice large facility that is horribly mismanaged. 4 fuel pumps didnt work, only discovered this while driving around trying each one. Finally found one that worked and the receipt did not print, went inside to see all but 1 machine down. Very inconvenient. Last time ill spend my hard earned money here. This is a regular problem. Mismanaged!
Michael Haynes
Service is slow and apathetic but least most of gas pumps work
Jeff Trepanier
Fantastic people work there, awesome environment, go there for pizza
George Barrueco
Extremely poor service
they close the store at different times
today they locked doors at 9:30
with multiple employees still inside,
I’ll keep the wawa and 7-11.
why build this Racetrack when you can’t keep doors open,
specially before 10:00
what a joke!