Cuban Coffee Queen

The young “lady” who took my order was really rude to me. She asked my name to add it to my order and I always spell my name “Sasan” because lot of people in America mix it up with Susan. I was halfway spelling my name and she said:”just say your name, pay attention!”
When my food was ready she came out and asked me:”what was your name again?” I said:”Sasan, that’s why I was spelling my name, and you were so rude to me.” She just smirked and walked away. Food was great though, I suggest trying other nearby locations of this Cafe to enjoy the great food and avoid the terrible customer service.

Friendly service and great coffee. We got frappes and they were so good that we got second after half hour. Located inside mall where half of businesses were closed. Barista was extremely friendly and went out of this way to be welcoming. We also got ground and bean coffee bags to go.

Great breakfast sandwiches. Loved the coffee, and the kids loved the hot cocoa. The Cuban Coffee Queen located in Mallory Square, Key West has a small dining area.

Everything we had here was great but the Steak Sandwich was one of the best I have ever had! The staff was fun and gracious! Made sure we knew that Key West was happy to have tourists again!!

The staff here is 100% the nicest most amazing staff I've ever had the pleasure of being served by. Thank you so much for making everyday I come a good one. ❤️

Iced coffee was good and food was decent. The cashier was pretty rude and seemed as if we were inconveniencing him when making our order. Not a place I'd recommend.

Tucked away in the back of the Clinton Square Mall, this new Cuban Coffee Queen location is the perfect way to get off the street and cool down. There's a good amount of seating or you can grab your food and head out the back door for Mallory Square. Just as their other locations, this one carries a full menu and it's just as delicious. When multiple cruise ships are in, it can be a bit busy so just be patient. It's totally worth the short wait.

Great place, rude employees! Excellent, product but they have a bad service culture. The person who takes the order has a bad attitude and no patience with clients. The uncomfortable face gesture of the server gave me an uncomfortable feeling. Two different locations, same experience!

The Cuban Frappe is the best coffee drink I've ever had. Like Starbucks Frappucino, but a million times better. Their process could use some work, seems inefficient. But if that matters so much, then go to Starbucks, I guess lol. Come here for the wayyy better coffee.

Cute little place. Almost walked right by it. Glad we didnt