Ground Level Coffee

First time and last time. Good morning, I said to the woman who's name I will not mention and then proceeded to order a small Blueberry late and one large Blueberry late. The woman took my order and said it would be up in a few minutes. $11.98 for the two drinks. Not a problem. Drinks came out and they both were the same size 8oz cup. My wife said, he ordered a large, she said lates only come in one size, which was an 8oz paper cup. So one , she should have clarified that when I ordered. Two, nearly $6 for 8oz late makes Starbucks a great deal. Three she did not care that the price charged did not reflect the prices on the wall when I pointed it out. I do not mind paying for something as long as I do not get ripped off. In this case I got ripped off and below average customer service. I will make sure to grab a Starbucks on the way in that patron this place in my new office.

This is a tiny coffee shop at the ground floor of the downtown Bank of America tower. They don't have much for inside seating - it's a small place - but there is an adjacent "outside" atrium where I was able to spend a bit of time and power up my phone/laptop while working. Friendly service and my cortado - in a ceramic cup! - was excellent. Great coffee and at 8am, just the jump start I needed to start the day.

Love this place! Every time I go the food and drinks are always delicious and fresh, the staff are very friendly and helpful, and it’s always a great experience. Lexi is the best and always remembers my preferences ☺️

Got a cold brew which tasted good! Friendly customer service. Only real negative is that there isn’t much seating nearby.

Came in one morning for a meeting to the building and stop by the coffee shop For an expresso and it was amazing. Great customer service by the owner Jonathan. Will be a coming back more often.

My favorite coffee shop in Jacksonville. Lots of dairy free options including Minor Figures Oat Milk.

This is a delightful downtown gem. The coffee and pastries are top tier, but the service is even better.

Wonderful service and great coffee. Unique specials and all the treats.

Excellent cappuccino and pannini sandwiches!