Downtown Coffee and Wine Company
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- Takeout
- Dine-in
Downtown Coffee and Wine Company Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris S
Excellent coffee shop located on old 41 in Bonita. We will definitely be back.
Andy
Good food, great coffee, and a cozy environment. If you're ever Bonita Springs stop by here for a relaxing time
Adriana Simmons
This place has the best food and coffee. It's really amazing what they are able to do in such a small space.
Linda Geiger
This is not a child friendly place. The women behind the counters were quite sour. The baked goods were only okay, not even good. My daughter ordered chia pudding and it took almost a half hour for them to bring it out to her. Their coffees however were delicious. I don’t think I would ever come back here though.
Richard Davies
Stopped by for a bite with my daughter and grandson. Food was good, will probably be going back
Maria-Lucia Cristian
I love this place! It's small, cute and cozy!
Great coffee and wine!
Max Lederer
These guy’s know to brew a good bean! The food is solid too, 10/10.
roger schroder
Cute place I very much like their Carmel Macchiato on ice. The outdoor seating I find attractive and has a nice charm. Nice place to chill with a friendly atmosphere.
Roger S
Nicole Rule
Good food, really good coffee, and the staff is so nice. I had a vanilla bean latte which was made with real vanilla! And their smashed avocado toast is excellent too.
Noelle Sardo
Upon finding this place, we were eager to try it due to the unique menu of food and drinks they offer and we LOVE to support our local small businesses and make friends along the way. Both my husband and I's sandwiches were delicious as well as our London Fog Latte, however I would feel deterred to go out of my way to go again because our overall experience was tainted by the staff.
Having never been there before, as we approached we saw a young woman serving food to a couple on the patio and sat at an open table nearby. The staff member walked passed us on four seperate occasions without greeting/acknowledging us whatsoever. You could see how this would cause confusion. I went inside to ask about ordering and learned it is order at the counter. Now, order at the counter is totally fine. In fact, one of our favorite spots operates that way. The difference here was staff saw us sitting for a prolonged time in the heat looking around and did not care to say hello, or welcome, or ask us if we've been before. A simple "hello! sit wherever you'd like and come inside to order when you're ready!" Would have not only been appreciated, polite, good business, but it's just standard. When I went in to ask, I was not even greeted, no smile, just my order taken. I politely told her hello and that it was our first time and we did not know we needed to come in to order to which they ignored and did not acknowledge. After placing my order I was told I could wait for my beverage inside and I did so happily. When it came out no one directed me to where I could find a lid, or a straw, and when I asked they simply pointed with a short reply- Monotone. Now, these are all very small things that can make or break an experience at an establishment, especially one this small. Maybe a "place order inside" sign could be useful if the staff will not be communicating with guests. This all just baffled me because it was very slow when we arrived with only 2 other couples seated and roughly 3-4 staff members up front and walking by. Customer service is a huge part of the food industry, whether walk up or dining. This was a pitty because the menu and establishment have much potential. I have worked in the service industry for many years from small cafés, busy night bars, to private yachts and this would have not been acceptable behavior at any. I must note that the young man working the delivered our sanwich was the only friendly one kindly asking if there was anything else we needed. Credit where credit is due.