Washington Street Coffee House

I've changed this from 5 stars to 2 stars and now to 1 star. In the last year I've been here about 7 times and the place is either closed or closing early. A few weeks ago they closed early, now today 1/18/20 they close at 4 pm on a Saturday when they are usually open until after 7 pm and at 4 have a good taco special. This place needs to keep regular business hours. When customers travel distances and expect the place to be open it is discouraging when they close early. I travel far and planed on doing work and having a coffee and some taco's, now my plan is shot. I own a cafe and we always keep regular hours, customers expect this. The owner or manager needs to schedule coverage when someone can't work, you don't close the business due to this....that's absurd? I've seen them close early when there are 30 plus people here. Good way to lose customers, but I guess the owner could care less. If your staff keep calling out and can't cover those that are out then hire new staff, you don't close shop. Otherwise the place is great. Staff is friendly, relaxed atmosphere, food is great, large selection and they will custom some orders a little with no problems. Coffee is very good (cold brew with coffee ice cubes is my favorite w/ real half and half. Very bright and easy place to get some work done on your laptop. There are also tables outside, and wifi is pretty quick. Lots of seating. Reasonable prices. You should check it out, maybe they will be open when you get here.

Tried to give this place a second chance before I left a bad review. Customer service is extremely important and the first day I came, it lacked tremendously. The coffee was good though so I tried to give it another shot. The next morning I was ready for some coffee at 7am. (When they say they open). I walk in and the lady was extremely rude, told me she was running late and I needed to wait outside. Theres a way to talk to customers, and that's not it!

We went here twice while staying in New London. The first time it was pretty okay I had a good bacon, egg and cheese.. The bacon was well cooked and I was happy.. We went back a few days after and I ordered the same thing bacon, egg and cheese, the bacon was underdone and I couldn't eat most of it so I was kinda disappointed.. The coffee is good and baked goods are okay but look better then they taste.. It was a quick easy breakfast and got the job done but seemed a bit sloppy when it came to flavor and consistency

Cool coffee house with a interesting interior! The floor was made of small wood blocks, had an exposed wood beamed ceiling with large windows especially the front one. Beautiful and plentiful plants placed there. I had a iced white lavender tea which was great! The menu offers lots to choose from and the staff is friendly!

The food is absolutely delicious. The roast beef sandwich is so good I would commit a crime for it if it asked me to. They have a full coffee menu as well with homemade flavor shots. I personally get the London Fog which is so freaking good.

Beautiful place, amazing atmosphere, great food and awesome service. I got the blt and the ice chai latte, the sandwich was cooked beautifully and the drink was mixed to perfection. Will be back to try more of the menu, def one of my favorite spots.

Foodwise I know a lot of people like it and it's healthy choices but overall flavor is missing. Sorry. I want to like it more but come away disappointed. For example the raw cabbage could use just a little something. Too raw for my taste. 😞 And my food is never quite warm enough. But they do have Good Hot Coffee! and other fun hot and cold beverage offerings.

This place has good tea, good sandwiches and good baked goods. The only downside is not all of the cooks do things the same way so sometimes your scone will be nice and browned, other times it'll be doughey inside. Sometimes your bagel sandwich will be toasted outside and inside, other times it'll be a warmed up bagel with some eggs and cheese inside. But most of the time the food is great and the atmosphere is serene.

Also the women at the counter aren't rude. They're just people who don't force themselves to smile constantly. If they were dudes there would not be any complaints. I've never been treated badly by them.

This is one of my absolute favorite places to hang out. Their food is great and I love their tea :) It's a cozy environment with down to earth people and it's a nice contrast compared to most corporate owned coffee shops. The fast and free wifi and board games they have is a lovely bonus, especially on a rainy day.

Had coffee and second breakfast here. The grilled cheese was interesting sorry if a pesto and cheese mixture. Daughter enjoyed Thai veggie bowl, wife had an egg veggie dish. The egg sandwich is Eli's favorite. The iced Chai latte I had was fine. I would go here again.