Einstein Bros. Bagels

Even when they're busy the staff is super friendly and get orders out correctly in a timely manner. I can't give 5 stars because there's a lack of basic cleanliness and other concerns. I've only ever seen one set of milk carafes that they refill all day long so by the time I come in during the afternoon there's hours of old dried milk on the creamer spout. I also watched a barista pour me a cup of coffee and then proceed to steam it because it was cold. Coffee loses most of its flavor after 30 minutes so that should tell you how it tasted and how long it had to have sat in an insulated chamber to require 'warming up'.

A little disappointed that they don't have seating in store, even though they have the space for it and apparently used too. Bagel quality and selection was excellent. Shmear of honey almond cream cheese was a little chintzy.

Food and service excellent. Please put tables and chairs back into the building. I planned on eating in, not outside.

I received the Response from the owner. I'm disappointed in their Covid-19 link. I'm interested in having a bagel indoors. Every restaurant in Loveland has indoor seating; except Einstein Bagel. I am disappointed you don't care about what your customers do want. Was a 5 star review.

Seriously you only sell and make bagels. We order 6 and they’re all half the size with no hole in the center. Did you forget how to make bagels? What a joke

I love me a good bagel samich. I've yet to have anything I didn't like from Einstein. We regularly order catering for the office. They also always get me on the upgrade to an extra egg on my breakfast sammy.

Cognitive dissonance:
No tables with chairs???
Einstein Bagels says they don’t have seating tables for the safety of the customers, due to Covid. Apparently they believe that you can transmit Covid at a table with chairs. But yet you can’t transmit Covid while eating inside on a chair at their eating counter. Figure that one out????

Today my daughter ordered a dozen bagels with cream cheese. She said she didn't want them sliced because over time they'll stay fresher. However, she didn't check the bag until she got home. They were ALL sliced. I called to speak to someone about being more conscientious in filling orders per the customer's request. I was asked, "Well, what do you expect us to do about it? Maybe, it was a miscommunication." I asked for the manager but was told she or he was not there right now. I told her that she could speak with those filling the orders today to pay more attention to customer requests. That's all we wanted. What has happened to customer service today? 🤔 It seems that overnight, food, gas, etc. is a lot more expensive and as customers we would like to get what we're paying for, even bagels.

Einsteins bagels is the best food wise.

This staff could not accommodate my hour ahead call request to make food with my arrival being at 2:02 pm instead of 2pm sharp close. She wouldn’t accept payment by phone ahead nor keep her register open for 5 xtra minutes. If this is corporate policy please change it. This is Colorado where time is a little looser and people are kinder and more giving. I even called right at 2 to say I’m literally driving in now! ….she could not accept that!!!

:(

I don’t want Gib’s bagels I want Einstein’s. Drove all the way from foco and she’s giving out free bagels to someone and offered me not one. She tried to be nice which I very much appreciate but it was super unpleasant that no accommodation could be made when I called an hour ahead. An hour. Ahead.

Love ❤️ their bagels and sandwiches. In fact, I think we're addicted!

Super-friendly location. Quick service with a smile, and we ended up with a delicious breakfast sandwich. Great coffee, too.