Bally's Casino Black Hawk

Didnt see anyone winning nor did I eitger time I was there.

Bally's Casino located in Black Hawk, Colorado is one of the best Casino's ever to play at, they have a lot of different slot machines and the cocktail waitress is always keeping up on the people playing the slot's making sure they are taken care of, never an empty glass...

It was a pretty good experience minus we were given some comp cards from our dinner and they weren't loaded correctly we were told there was nothing they could do but whatever

12/29/2022 update: posr pandemic, i have not encountered the exceptionally rude employees. Their players program is FAR inferior to other casino's (at least for table players) I'm willing to raise their overall rating from horrible to average.
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Previous review: Two horrible customer service incidents have forced me to lower the rating. A few of the dealers are friendly and engaging, but there are several who are flat out insulting and rude -- and the pit supervisors are nearly as bad if not worse.

Seems they are updating some machines but staff was always friendly

First floor bar great service good people love it...but the second floor total opposite..rude bar tenders very rude..don't go to the second floor stay on the first floor I love the bar tenders on the first floor they treat you like family but the second floor bar tenders treat you like a bumb.but I will never go there again because of the bar tenders on the second floor....they ruined what started off a good night
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Came home with more than I took! Great day!!!!

Would not recommend. Several different businesses in the same area. Making it confusing where you can play at. I'd almost say it's as close to scuzz management as you can get. Won't be back.

Not much action but the people are great and 5 dollar tables are nice.

The entire staff here is beyond friendly they went over and beyond to meet my expectations as a Casino I drove 9 1/2 hours here and I am glad that I did this one particular dealer Kelli. And a server named Val they were awesome I’ve been to a lot of casinos and never have been treated with this much hospitality and I want to come out here regularly. Mike the supervisor came and spoke to me and wow it felt like home. I just want to say awesome job guys and I really love this casino thank you so much!!!!