Pacific Crest Coffee Company

Amazing coffee and I love their scones, too. I think they bake it better than the Sierra Bakehouse.
I just read their reaponse to an 1 star review, chastising the reviewer for a 12% tip (granted the reviewer is an a-hole), but now I feel very uncomfortable that a substantail tip may be expected of me each time... I already pay extra for plant- based milk... sad that I don't think I can afford to frequent as much in the future...

Would not go here ever again. I try and support the other smaller coffee shops besides the giant but I will go there before here again. I wrote this on the square app so they could see it ....Vanilla latte was great but the small was practically a Dixie cup. Nitro cold brew was awful 3 people tried it. Customer service was non existent. The response I got from the store was I should tip better than 12% even if I get bad service. All I expect for customer service is a simple greeting or can I help you. I just got the person looking at me like are you going to order or what. This was there response...(I spoke with the girls that were working with me, and neither said that they recall seeing anyone giving the universal “I’d like to speak with someone look” that normally kicks our customer service team into gear. )I am not a person that usually writes reviews or makes it public. That is why I responded on the square app because they asked for an opinion. I instead got a lecture on how to be a better customer, to tip better for terrible service, and wording like this ..If you insist on doing business with small service , I would suggest in the future—, all telling me how to be better consumer.

Beau pulls a fine espresso shot👌🏼My new favorite coffee shop in the Reno-Tahoe area! (Ps pic is a cortado with almond milk)

Best coffee in Truckee. We would get our bags of coffee from Pacific Crest when living in Truckee. We've since moved away, but still have Pacific Crest mail bags of coffee to us. It's great coffee and can't find coffee that good easily elsewhere.

I had a delivery here today and decided to snag a cold brew on my way out. The staff were super nice, and the cold brew was delicious. 10/10 would cold brew again!

I am so glad that we stumbled upon Pacific Crest! The space is absolutely gorgeous, warm, and very welcoming. The coffee was crazy good, and I’m kicking myself for not buying some beans. The owner was so friendly and kind, I wish we lived closer! Definitely seek this place out when you’re in the area.

I found the coffee maker I wanted on their website. I was immediately contacted by Ralph (not sure if he is owner or team member) and told the color I wanted was out of stock but he listed the colors that were available. I selected my 2nd choice. With a sincere apology for not having my 1st choice of color, he asked what my preference for coffee was...dark or light. Long story short, I received my Moccamaster machine and am in LOVE with the color (copper) ! The bag of coffee beans Ralph sent had a hand written note expressing their gratefulness for my order and he said that he and and his team all owned the Moccamaster and loved it. My first cups were immediately brewed, hands down, the tastiest cup of coffee I've ever had! I ran out of Pacific Crest coffee beans and bought some other brands. I quickly realized that Pacific crest beans and the Moccamaster were equally responsible for the deliciousness of my first brew. Now I'm going to order their beans and look forward to doing business with this company for a long time to come. Top notch customer service with a personal touch....it doesn't get any better.

The folks behind the counter here are so genuinely friendly and kind, I left feeling very touched by how welcoming they were. And the coffee is delicious. I’ll definitely stop by again next time I’m in Truckee! ❤️

Pretty meh. Chai was watery. Hot chocolate was warm at best. I did like the rainbow they had

The coffee is amazing! We are visiting from out of town and we loved it so much that we came back twice. We have visited many, many coffee shops in the US and Europe and Pacific Coffee is definitely in our top 5!