Blue Bottle Coffee

Good coffee and avocado toast, but pretty expensive ($17 after tip).

5 stars for their coffee
5 stars for serving organic milk
3 stars for the price
1 star for customer service, in the morning.

I love their coffee but mobile orders take precedence over in person customer service. I waited 20 minutes for a morning coffee. There wasn't anyone else in the store. No other customers. There was only one person making drinks. It was very stressful and I was almost late to work. Don't order in person unless you have a half hour to kill.

It is one thing for people to pretend to be happy and excited to see you when you walk into a store… but sometimes too much is too much. We’re not dumb. I don’t know you. I’m just here for my coffee. Which btw I never got and had to cancel! I waited for 15 minutes as new people would come in, place orders get their drinks and go .. and I’d still be waiting … oh. And the lady at the cashier didn’t even know what kind of sweetener options they have. I asked for cane sugar… she said we don’t have that … I pulled the bottle of sugar next to her… written cane sugar on it … ridiculous!

Used to be an awesome place. Now it takes 20-30 for mobile orders to be served in the mornings... and... despite ordering the same drink, you get it made different. I appreciate everyones creativity, but some standards should be in place. A few times I nicely threw my coffee away and walked out.

At first we were happy to be there until we dealt with the rude and unprofessional employee. It doesn’t matter how the coffee or tea latte tastes when having that kind of experience. Many places in the Valley for a great cup of Joe. Try Intelligentsia or Cafe ARoma.

Staff was lovely but don't understand the hype. Coffee was overpriced, they have no sweetener and the scone i ordered tasted like it was made with zero sugar or honey and tasted bitter

Their latte was so good. I chose oat milk just because I wanted the distinct taste of the milk and it fit really well with the coffee. It was a little bit pricey for the size but it was definitely a very good coffee. They don't have many indoor sitting but they have several chairs and tables outside.

I was here on the opening day. There were no chairs, no tables, no promotion of any sort, with a bad smelling coffee. The manager, a short gentleman from Asian decent was there on his phone. As an entrepreneur coach I kindly advised him to make the experience of the very first clients more attractive especially when you charge about 5 bucks for an espresso. He apologized that they aren't totally ready for prime time but could not explain why they opened if not ready.

Blue Bottle has great coffee. One attendant was somewhat of a “mask police,” but not enough to discourage me from being a repeat customer. They have a thriving “order ahead and pickup” business.

I love blue bottle and the their ice coffee. I asked for a large ice coffee without ice and they gave it to me half way full. I politely if they will add more as I purchased a large and they said they wouldn’t do it! what’s the point of being so cheap and rude to customers? Basis what’s the point of losing my business because I seeing come back and he said “ok”! This multimillion dollar business charges 6 bucks for a large ice coffee and won’t give the full amount if you don’t get ice; which is fine but they need to inform you first prior to taking the moneys
I won’t return to this studio city location- on 2 occasions the employees have had attitudes!