Scotts Valley Coffee

2 visits and never again. I asked for my coffee first. I got grief, I just really needed my coffee. The lady argued with me. She also got mad because I wanted to pay cash. I even gave her a tip, in cash right in front of her face. Maybe she needs a vacation. Two bad visits is enough for me. The coffee isn't even good. I asked for.coconut Torani flavored syrup. She put a ton in and ruined my coffee. Which, was the whole.reason I want there. Avoid!

This place is horrible. I ordered 5 coffees to go and the owners piled them up in a small togo tray that only holds four cups, then she only gave us 5 sugars and no cream. I had to ask for a cup if cream to go. I told her if she had the stoppers for the coffee cups and she said she can’t find then anywhere to order?? She was very rude. I took the flimsy to go tray and as soon as I drove off the coffee in the middle of the tray poured out onto my floormat. I later called her to tell her next time to please pack my coffees in a small box and she was like next time go to starbucks!! I can not believe she said that! So word from the owner if you want good service with quality ingredients go to starbucks!

Adorable little shop with a sweet couple running the place. One makes killer sandwiches and the other makes killer coffee! SOO good. I always get a Dirty Mocha Chai, and she makes it so well! And my sandwich is always a Ham, Egg, and Cheese on English muffin, but I hear from a coworker that their bagels are fantastic too. Enjoy and tip well! They deserve it!

Never paid so much for frozen food and poor customer service. The breakfast burrito was just a poorly heated frozen burrito and the ‘Dawners’ breakfast sandwiches didn’t taste like they were fresh either. Walked up to the cashier and said “good morning” only to be greeted by “ya...?” - we stay in this area a lot and won’t be back, there’s a Starbucks and much better breakfast options up the street.

Always loved the coffee here. It's a great place that keeps local things local. The staff is always friendly and chipper, which is sometimes different for a coffee shop...
They have never messed up an order for me.
And it's really nice to be able to call it in ahead of time if you are in a hurry. One of those great coffee shops that just helps the wake-up process that much more! Keep up the good work everyone!

This place has great coffee (smooth and flavorful without tasting burnt or bitter) and a lot of great food offerings. It has plenty of indoor and outdoor seating. Staff is friendly and service is pretty quick. I went during the afternoon and the music was mellow and the patrons were pretty chill. I was looking for a place to recharge and this place certainly met my needs. Definitely going back next time I’m in the area.

I bought 2 chocolate croissants, and they were totally old and hard. The lady said it's because I didn't eat them right away.
The store doesn't look clean or vibrant since they took over from surf city coffee.

EXTREMELY rude lady. Go to another coffee place or cafe.
Came in to use restroom (road trip with 3 kids). As soon as I came in, told her I’d buy coffee but would like to use the restroom first. She gave attitude and was extremely terse. She waved me off saying only for customers. I told her again that I would buy coffee but needed to use the restroom first with the kids. She said, “People come and use it without buying. But fine.” I don’t understand why she was so rude when I said I’d buy coffee. After we used the restroom I ordered an americano as promised and even got a muffin for the kids. I asked what she had and she pointed to the counter saying it’s right there. I asked what a morning glory muffin was and she didn’t respond. I paid and took my coffee and muffin.
Another patron came in after me and she was more cordial.
Before leaving, I told the kids to go in the car and asked her if something I did was wrong. She was rude and put her hands up and walked away. I told her she was rude and I didn’t do anything wrong. The man (husband) apologized. I told her I was korean too (husband said they were) and said her attitude and treatment was wrong just because I wanted to use the restroom first before buying their products.
Wish I recorded her and showed how outrageous this was. Must’ve had a really bad morning or something. Regardless, don’t treat a customer like that.

Very unfriendly and rude owner. I will not be returning there.

Great coffee shop! We grabbed breakfast here 3 days in a row while staying in the area. The dawner breakfast sandwiches are yum and have lots of egg. We had a beach bum latte which was not too sweet but delicious. We also really enjoyed the tsunami chai shake (for my partner who doesn't do coffee). Highly recommend!