Bad Ass Coffee of Hawaii

Kona Coffee ☕️! That's the review

Coffee was great but would not recommend the food small for the price and it's pre-made. Would have rated 5 stars of I did not order food!

Good customer service, and they have coffee ice cubes in the iced coffee so it doesn't get diluted as they melt. My mom's mind was blown

Their coffee is way better than I thought. I had my first date with my current bf there

Coffee is quality, wonderful robust flavor. It’s my fav in Sonoma County❤️

Can't rate the coffee shop because I didn't get anything there. My client(I'm a caregiver) got some coffee on our way home. But I can say the decor is really cool.

Good coffee. Fresh bagels and pastries. Staff are students, efficient and customer friendly. I encourage supporting this establishment not only for their offerings but to support the students as well

The short haired girl tha ttook our money was not at all friendly and didnt even say hello but the gent who made our coffees was excellent. And the coffee is worth the drive.

Excellent coffee
Friendly staff, large menu to choose from.Great local spot.

I had the worst customer service experience of my life at this cafe on the 4th of July. The two girls working that day were beyond rude - they were genuinely mean. And for no reason.

When I arrived at the counter I asked if they had simple syrup available for iced drinks. The girl behind the counter snapped at me and pointed to a counter with sugar, etc. I ordered an iced Americano and asked what a blended drink is. We were on our way through town and it was hot. The same girl picked up a laminated paper and threw it at me. It was a list of flavors with no explanation of what a blended drink is so I asked again what a blended drink is. She responded in a snotty tone saying they are the drinks on the paper she gave to me. I said, "I'll just have a drip coffee." In the same rude tone she asked if I wanted light roast, medium roast or dark roast. I gave her my choice and she rang me up. I signed my receipt and not surprisingly, did not leave a tip, as she was so incredibly rude. She crumpled my receipt and I moved in front of the espresso machine to wait for my drink.

Then girl #2 began. She made everyone else's drink - including more complex drinks for folks that placed their orders after me. Meanwhile, a cup of ice was melting waiting for her to finish the drink. I asked if she was working on an iced American and she responded with a smirk and a "Mmmmm hmmmm" but proceeded to do other things. After waiting approximately 15 minutes I finally received my drink, which was only about 3/4 full. I politely asked for more ice. Girl #2 went to a different room for a couple of minutes and returned with my drink.

Alas, no cream was on the counter so I had to go back to girl #2 and ask for cream. She responded by saying that they were trying to close and what did I want. I asked for half and half and she slammed a carton on the counter.

WTF. This place doesn't even deserve 1 star. I made a point to remain polite despite the horrible treatment I received and it persisted the entire time. Those 2 girls should be ashamed of their behavior. Needless to say, I will never return to Bad Ass Coffee and you bet I'm telling everyone I know to steer clear as well.