Royal Ground Coffee

I am using an alternate account that isn't even a real name as I don't want to put my name out there but let me assure you this review is legitimate i every sense. I love this place so much as Lenny and Chang (The extremely sweet owners) always are so sweet with a smile on there face. I don't normally write reviews but went on google to see if they were open during Covid-19 for takeout. They build wonderful owner-costumer relationships. The coffee and pastries are so good. I used to go every day on my way home from school until I hit highschool (current) and cannot go as often as it isn't as near. If I could I would and miss the routine of my daily runs. I am about to go get some to go in a little under an hour. What inspired me to write this besides loving this business is a response that was so false I couldn't stand by. In response to what looks to be the one of the only 1 star review from a customer Ibrahim is extremely false as they are quite the opposite I found that most, by far of his reviews are 1 star. If they treated you like that I would be surprised but no disappointing judging by your reviews you deserved worse. You seem to have an issue with everyone and their businesses. I a a frequent at not only this cafe but also Aroma and Arezmendi. And the customer service is good at all of them but amazing at Royal Ground. This is coming from a 15 year old who, evidently has more common sense than you. If you made it to the end of this novel of a review I am writing during an online class I highly encourage you to go by this business and support the family run business. Thank you, E

Best, coffee! The owners and employees are very nice.
I forgot my phone and Walter at the counter and they saved it for me.
It has always been an intense pleasure buying my coffee there!

Lady who runs the shop is terrible and rude! Seemed to care about money and next customer. Could use a lesson in customer service and putting the customer first. Decided to leave the cafe and got nothing, went down the street to Aroma Cafe and enjoyed a pastry instead. Lost a customer over being money oriented. Nice going.

I want to suggest getting some blinds because the sun pours in in the afternoon and it beats down on the pastries and quiche which looks unhealthy. There is nowhere to sit without the sun glaring down on you.the dirty dishes sit right out in the open next to the only shady table. Yuck!I think a lot more could be done to improve the ambiance of this very attractive corner location. It's pretty dirty in there too. We had to leave and sit in the plaza with our drinks..

Lenny and his wife are the SWEETEST people EVER!
I have been getting coffee from them for at least 10+ years (they used to own Rrags cafe in Benicia, Ca)
the coffee is always delicious no matter what kind I order (lattes, mocha , iced, etc) the pastries and bagels are always fresh.
True small business owners who care about their guests.
Support local businesses, visit Royal Grounds!!

Longtime favorite! Nice and dark espresso.

Lenny and Chang are terrific with their customers, and the space is very conducive to study or social interaction. Coffee is outstanding, as are the pastries, sandwiches, and salads. My favorite haunt in the north bay.

The employees were very attentive, the decoration is also nice, but there was something wrong with my coffee's roasting, as if it were burnt (similar to when you leave some used coffee in the machine). The brownie wasn't good either.

One of the BEST family owned and run coffee Roasters and Coffee shops in the Bay Area, with two locations - one in Benicia ("Rrags") and the other in San Rafael at 4th&B streets. Good food, fantastic coffee, warm welcoming ambiance, Wi-Fi, and pleasant music. Hang out with friends and family, or read and relax in quiet reflection.

Went there at 6:20 AM, the lady at the cashier was very rude. Just the way how she treated us was awful. We were trying to figure out the menu and she instead of explaining it she started to laugh with her co-worker making rude coments about us. And she suggested we go to another place since we weren't familiar with the menu.