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Review of Philz Coffee

Philz Coffee is a laid-back local chain that specializes in custom-blended coffees, teas, specialty drinks, and pastries. Located at 1 Front St #100, San Francisco, CA 94111, this coffee shop is a favorite among locals and visitors alike.

One of the highlights of Philz Coffee is their wide selection of custom-blended coffees. Whether you prefer a strong and bold brew or a smooth and mellow cup, they have something to suit every taste. Their coffee is known for its unique flavors and high-quality ingredients, making it a standout among other coffee shops in the area.

Customers rave about the Mint Mojito coffee, which is often described as the best drink on the menu. The combination of refreshing mint and smooth coffee creates a delightful and invigorating flavor. Other popular options include their iced coffee mint mojito and their specialty teas.

In addition to their delicious beverages, Philz Coffee also offers a selection of pastries and treats to complement your drink. From freshly baked pastries to tasty breakfast sandwiches, there's something for everyone to enjoy.

The ambiance at Philz Coffee is relaxed and welcoming, making it a great place to meet up with friends or catch up on work. The staff is known for their friendly and attentive service, ensuring that every customer has a positive experience.

While the coffee and atmosphere receive high praise, some customers have mentioned issues with the ordering system, particularly with mobile orders being delayed during busy mornings. However, these instances seem to be the exception rather than the norm.

If you're in the mood for a unique and flavorful coffee experience, Philz Coffee is the place to go. With their custom blends, friendly staff, and inviting atmosphere, it's no wonder why this local chain has become a favorite among coffee enthusiasts in San Francisco.

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom
  • Outdoor seating
  • Delivery
  • Takeout
  • Dine-in

Philz Coffee Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kate Stephens

Excellent Philz location in terms of quality of coffee AND customer service.

I ordered an iced coffee online and even though my order was marked "complete" in the app, it wasn't at the pickup counter. After waiting 10 minutes, I got the chance to ask an employee where my drink was. The barista was SO kind and apologetic, he even refunded my entire order and I got my coffee for free just moments later!

The only way I would improve this specific location is more seating, but it's more of a grab-and-go branch for FiDi employees.

As always, Philz coffee is high quality and freshly, cheerfully made. Always a good choice!

Matthew Williams

I love the coffee but the ordering system is messed up. Mobile orders are always 10+ minutes late during the morning.

Lulu Li

Amazing service and amazing coffee. Much better than your normal coffee chain.

Rosan Ahamedmansoor

One of the worst location to go to, messed up my coffee.

It is understandable that they are busy but there is no point buying a coffee from Philz if it’s going to taste worse than the coffee I make at home.

Hammad

Can’t go wrong with Philz, ordered online and was ready on time. Also sat there and did some work. Wifi was pretty good, could be a little better for video conferencing and stuff but can’t complain too much.

My favorites:
Philtered Soul (Hot)
Philharmonic (Hot)
Iced Rosé
Iced Mint Mojito

Skylar Russell

Wow. What an experience. I came here during a business trip and ended up coming over five times during my three-day stay - and then came back for more on the weekend. The coffee is bar-none with so many amazing flavors, and the staff is super knowledgeable and kind (especially Yumi) - taking the time to walk us through the menu and even let us do a little tasting of their trademark blends. Highly recommend!

Jason Tomczak

Good Philz location. The coffee is amazing and some of my favorite in the Bay Area, and just about any drink on their menu is great. This location, however, can be extremely hectic and busy due to, well, its location. Expect huge rushes and wait times in the morning, lunchtime, and in the afternoon. But it's for Philz coffee, so it's worth it.

Omar Abdelsamad

Another great Philz location. During the morning rush they are still surprisingly quick at making coffee.

Nicolle Holt

Great coffee and staff but seriously... I’ve had to walk out because of the line here at least 8 times in the last 4 months. It doesn’t matter what time/day it is. I work close by (2 mins) but you can easily spend your entire lunch break here waiting to get a plain cup of coffee. They should come up with a better system... not every has reliable Mobile devices to use the walk up app.

Andrew Webster

Actually faces Market Street.

(6/15/2019) This is an update to my previous review.
The customer service quality has definitely gone down in this location. The last few times I have been here, I have felt like I'm an annoyance to the baristas and am interrupting whatever they have going on behind the bar. Rarely do I get eye contact and the welcomes are perfunctory. Also they seem to be shorter on staff, so things can take a long time. The coffee quality is still good, but I don't look forward to going in anymore.

(Original post, after they first opened).
I love this location and Philz coffee in general. It's almost always fast and friendly here, even when the lines get long. Casual and with different music playing every time. You can sit in or take to go as most people do. And since it is at a nice plaza on Market St. there are many tables out front to use on nice weather days.

Make sure to follow the signs so you aren't blocking the way of the regulars who go here and know what they want.

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Philz Coffee Hours

  • Monday 5 AM to 5 PM
  • Tuesday 5 AM to 5 PM
  • Wednesday 5 AM to 5 PM
  • Thursday 5 AM to 5 PM
  • Friday 5 AM to 5 PM
  • Saturday
  • Sunday