Moka Coffee

Horrible customer service. I asked for an iced caramel latte half sweet and when I got it, it was TOOOO sweet. I asked the girl to change it and she said she doesn’t know what half sweet means and that this is America not Canada so I should know the number of ‘pumps’ I need. She was so so rude and unwilling to help, apologize, or change my drink.

Worst coffee place ever. I ordered machiatto, and the cup is so small like a child's cup, bitter, full of creamy foam, the cup was dirty. Not so worth.

I ordered a cappuccino. The coffee was fresh and tasty

I enjoyed the cafe very much for the simplicity of the coffee, customer service, and seating arrangement. The coffee tasted smooth and fresh. The aroma of the coffee reaped out on to the sidewalk. The bagels we're soft and the cream cheese fluffy. The cafe has a cool mural that represents the life cycle of the coffee. The customer service was outstanding even though the cafe was super busy. The seating area has a window counter with 6 chairs, and the lounge area has a L shaped sofa which feels comfortable. The only negative I encountered was the bathroom, which was very unkept.

Always good! Actual effort put into their Bagel sandwiches. Dirty chai latte stands out amongst the rest. Staff is always helpful.

I've been twice. First latte was very poor -- shallow flavor with a very unappealing chemical taste. I tried again many months later in desperation, and it was the same as the first. I won't be back.

Good coffee and service, decent food. Too much plastic! The espresso was very flavorful and well pulled, and the egg bagel was pretty good, all served with genuine care.
Why though, in one of the most progressive cities in the world, is there so much single use plastic here?? Was the only option for water cups, cutlery, etc... no glasses for water, just little plastic cups. Even though I specifically said I was eating here, I couldn’t leave without generating more trash than I’m comfortable with. I know it’s a bit more work for the staff to wash dishes, but hey it’s 2019.

Honestly I am not sure how this place gets good reviews. The coffee was really bitter. I got a caffe latte for over $4 in a really small cup. If you want average coffee then go to Starbucks and at least get more of it. If you want good coffee go to Blue Bottle or Pete's as a minimum. On the plus side. Very friendly staff and good scone - just like you get them in New England.

Ordered two americanos to go. Coffee was incredible. Almond milk & honey available on the bar. Baristas were kind. Available public restroom. Wonderfully vibrant location -- good music; fun decor. Love everything about Polk street - and everything about this coffee shop. Will be back. Often.

The coffee is not good (too strong, roast is not good), we had Cappuccino and regular coffee. The bagels are ok (egg cheddar w/o Avocado), but a bit tasteless (some herbs would be good). The Service is ok, we got the wrong order after short discussion they corrected, but blamed us for that. The Location is very nice und cozy.