Dutch Bros

The girl who took my order at 3pm today completely messed it up. I had asked for a a small iced Double Torture Mocha with light caramel drizzle and whip, but she only put it down as an iced Double Torture, so it tasted completely nasty! I got the drink with no whip, so how was the total $5.05 for a small? I even tipped them. 🤦‍♀️ I ended up throwing away the drink after 2 sips. I tried to call the number on Google Maps, but it's only the phone number for their corporation. So how do I get my order fixed? The line was extremely long, and I ended up being in the drive thru for 30 MINUTES on my way to work, so I was not going to try and go back. I was afraid I was going to be late. This is probably my very first and LAST time I visit this Dutch Bros if no one contacts me to get my order fixed. ☹☹☹

I love all of the options you have. Stellar customer service, the employees are friendly and very helpful. I come here at least once a day and I'm always greated with a warm smile, good attitude and with a very chill atmosphere.

Love them! They make my drink perfect every time. 😁

I just started going here as I walk by it twice a day, on my way to and from work, and I only wish I'd have stopped by sooner! I've had nothing but excellent, positive, helpful, and quick service at the walk up window!

I am definitely a returning, loyal customer now! Thank you Dutch Bros and all the great staff at the Sunrise Blvd. location in Roseville, Ca! 😁👍✌

A couple of days ago, my youngest daughter and I went thru the drive-thru. This trip was a great experience especially for my little 5 year old! The employee giving us our drinks made it a point to chat her up and made her laugh. It's oftentimes the little extra bit of service that makes for a great experience .

(I didn't get the employee's name but she talked about having just finished high school and had a small nose ring.)

Thank you Dutch Bros for having someone with such a wonderful personality!

Came here with a couple of friends last weekend. As soon as we all arrived and finished parking, an employee came out and, without reason, said we had to leave before we could even buy our drinks. I assumed she thought we were just loitering and not paying customers, so I assured her that we would be placing orders. She then said we would have to leave after we get our drinks, and threatened to call the cops if we didn't. She never gave us a reason as to why either. People go to Dutch Bros to buy drinks and hang out all the time. I don't know why she was so against me and my friends doing the same. I will definitely not be visiting this Dutch Bros location again.

This Dutch Bros is awesome every single person I have interacted with here has been amazing. All of the employees are so kind and friendly. The coffee is always spot on as well.

CLAIR is also a beast with her caramel crunch suggestion!
GRACE IS A MUTHA TRUCKING BEAST!!! She recommended the Dutch canyon and I absolutely love it!
Honestly every staff member at this location has been absolutely amazing! Y'all make people happy, don't you forget it!

Would be 5 stars but the corporate management fails to see the value of its ground forces making the money by offering higher wages and more importantly STOCK OPTIONS. So until they change their treatment of their employees they will get 2 stars. Would be 1 but the workers deserve better than 1 star reviews.

Dutch Brothers coffee is always good! I've never had a bad experience there, for that matter or any of the others I've visited from here up through Oregon!!! Employees are always friendly and courteous. Thank you Dutch Brothers! Their coffee is awful good too!