Coupa Cafe - Lytton

I am a die hard coffee lover and let me tell you this is the 1st time in along time since I have been here. The barista not only followed what I asked but she went the extra mile!!!! Too bad I did not get her name. 😔 my coffee was delicious 😋 😍 she made it just right and unlike some baristas that just put it out for you to pick up she mixed it so that the vanilla was mixed in, so it wasn't too sweet and it rated like coffee I am beyond thankful. The chocolate croissants are my son's favorite we obviously share. All in all best coffee ever!!!!

We had breakfast here all five days of our stay. Excellent food & coffee, good service and very nice shopkeepers. Definitely coming back next time

Great coffee, Poor service quality

I had the experience of coming around 10 times lately in this cafe to buy a coffee.
Exactly 6 times the store did not have the coffee ready. Strange..
6 times they made me wait for around 10 minutes to prepare the coffee, each and every time, while behaving just as if that was a normal situation.
The reason we return is that we really like the coffee, and we live very nearby in Palo Alto.

I was wondering every time and then finally I asked.
Am I allowed as a customer to kindly ask if I don’t enjoy something?
-It was unexpected. And repeated 6 times. So, yes, I think I do.
The person working started giving me some excuses accusing the previous shift for the circumstances.
To my bigger surprise, finally, he told me that I’m coming late.
It was very rude, it was 10am and I came mostly between 9.30-10am.
Overall, I was astounded.
I did not expect excuses, maybe just an acknowledgment and better service next time.

I did not want to leave a bad review "just" because of that.
I came 2-3 times after and met the same person. I was treated in a very impolite manner. Very different from the customers in front of me. Is really that a way how your treat unsatisfied customers?

Unfortunately, no service delivered.

At the end :) your cafe in Ramona street is not far either and your stuff there is much more appreciative for the work they do.

Great coffee and excellent American and Venezuelan breakfast fare. Tried the breakfast arepa... so delicious! Lunch fare is delicious too! Wonderful casual dining.

Not a good breakfast place. Maybe better for to-go drinks. We got our drinks well after our food. This was probably due to understaffing. A single person was taking orders and making drinks on a Saturday morning. Everything was fine but not special.

My go-to place for a Palo Alto coffee meeting. The menu is huge and all great. Never as crowded as the downtown PA location. Easy parking. Short walk to Caltrain. I just love it.

Excellent coffee. Very friendly staff. I come here sometimes to just get some work done away from my desk. Great place to hang out for a while. My recommendation: get the best gelato in the area from next door and then get your coffee from Coupa - perfect afternoon break.
The lunch choices for salads are good, the arepas are only so so.

I usually have only a short time here since I'm always running for a train but I like going to this Cafe as it truly the best! They make great coffee drinks and have pastries on hand but I have grown to truly like their grab and go salads. Well, worth a vist!

Way too expensive. Their small size coffee is kid's size. It is barely 2 ounces and costs 4.25$. not worth it. Their tiger spice chai latte is good but again quantity is way too less for the price!

Very great customer service. Nice ambiance. Food and food presentation was amazing. My husband and I had breakfast which again was great, but they have lunch and dinner options as well. Highly recommend!