Ding Tea Palm Desert

Ding Tea has a diverse drink selection, from tea to coffee to their specialty drinks. I ordered Oolong Milk Tea with Golden Boba. The drink has a hint of sweetness to it that makes it very tasty (on top of the normal tea taste). The consistency and texture of the boba is great as well and it’s neither hard nor too soft; it’s a good kind of chewy! This location is recommended for tea both with or without boba, though I recommend trying their golden boba!

Tried the Hanoi Insanity Coffee and Pandan Mochi Waffle. Good prices and food. The owner is the sweetest, and the patio out front is thoughtfully curated with plants and umbrellas. Plenty of tables and seating when I came on a weekday morning/afternoon. Great WFH place or socially distanced meetup! Plenty of parking around.

My 11 year old daughter and I checked out their menu online before driving down there as she wanted a green apple flavored drink they had posted. The drink pictured looked mint green color and kind of milky. When we arrived we checked the wall menu and didn't see what we saw online so we asked the two girls working there and they said that they could make it and that it was a green apple tea with boba. Now I am not a boba fan at all so I ordered a passion fruit iced tea. When we got our drinks mine was pretty gross but my daughters was totally undrinkable. It was not green nor did it taste like green apple anything. So I went back to the girls at the counter to tell them that my daughters drink was not what we wanted and she basically said “too bad because that’s what I ordered.” I explain to her that I was pretty clear that we wanted the green one from the picture we saw online that i showed her . She then rudely said “ fine I’ll make it for you “ and then she tried to charge me again for the other drink. Now I had already spent well over $10 for two drinks that we’re gonna be going straight to the trash because both were totally undrinkable and I was shocked. Both young ladies were extremely rude and they said that it’s not their problem they cannot exchange or refund because that’s what we ordered and its not their fault. This place has terrible customer service and not only will I never go there again but also I will make sure that everyone I know is aware of what happened to me so that no one else goes there and gets ripped off.

Honestly if you are on vacation like me and just wanted to get some boba to cool off DONT GO HERE. I’m not one to ever hate or even leave a review but this ding tea was that bad. First of all if you ask for easy ice you will be charged extra which makes NO SENSE. Sorry I just want to not get ripped off. Also they didn’t have milk so I got half and half instead and after I had the boba me and my sister both got the worst stomach aches. We had stomach aches for the next 2 days and I even almost threw up. Btw after reading your very rude and disrespectful response, I don’t have any type of stomach or health issues, it was your boba that made me sick and even made my sister sick. I’m not lactose intolerant or anything. On top of that I didn’t ask for half and half, the drink came with milk and the girl said they were out so she would have to put half and half which I’m guessing was expired. Also you should really work on your customer service skills because it’s quite embarrassing the way you handled this. As a former restaurant owner, customers always come first and it’s sad to see the way you guys handle your paying customers. Glad to say I will never be visiting your store again and will make sure nobody I know visits as well. Have a nice night :))

Love this place and the owners too. I’m on KetoDiet and they customized my order to a Ginger Latte with Almond Milk. It was incredibly delicious and I stayed Keto. This is my new go to beverage.

Wow, customer satisfaction isn't guaranteed or important at this Ding Tea... my wife got the vietnamese coffee and she said it tasted really off so I took it back to get a different drink or a refund, the manager said he can only offer 10% off a different drink or remake the same drink. So he remade the second coffee which was just as bad as the first coffee and is now in the trash. She's been to other Ding Tea and yes we are asians and we know what vietnamese coffee is suppose to taste like. So sad to see fellow asian business with this kind of quality policy in Palm Desert where we love to vacation.

This place was great! I asked for a Thai tea / black tea combo with boba, staff was very helpful and handled my request with no problems. The tea was amazing! I will be back again for sure!

Good Quick Service. Matcha Milk Tea and Brown sugar coffee w/Almond milk. My lunch stop. 😋 Delicious

Really love this style of boba tea & the atmosphere is very cool !! Only thing I'd change is the straw. It's not made of a stiff plastic & it's nearly impossible to punch through the top.

New, very clean, organized, chill. Good prices. Got the thai tea with black boba and it was ready very quickly.