Main Street Coffee Company

We were there on a Sunday lunchtime and it was very quiet… but it was 112 degrees outside. The staff were very friendly and knew their coffees. There is plenty of room on the outside if you brace the heat, but in season, is a great place to sit. There are some tables and couches inside too.

The avocado toast was very underwhelming and too small for $11 (I don’t think the bread was even toasted) and the coffee wasn’t good. Thought I’d switch it up from Yes Please and regret it.

the coffee here is excellent! they have different unique award winning chais which are to die for. i personally had the white choc latte which was the perfect balance between coffee taste and sweet. my friend got the different chais which were so good. the chocolate chip chip cookies warmed up are also so good! while visiting we tried this place for coffee on the first day and didn’t want to try any other ones. when i’m back down here i’m coming again!!

New owner, actually the original owner, has taken over and replaced the look of Old Town coffee with a more contemporary style and much more space to sit. Still some comfortable chairs too. He has retained the giant muffins and apparently the original recipes so that part is safe. He has added some scrumptious chocolate chip coconut crunches which are to die for. Service was friendly and the owner too. It's still my favorite coffee shop in LA quinta.

I moved to the La quinta cove right before COVID hit so I really had not explored the area. Monday 11/07/22 I ignored reviews and went to the Main Street Coffee Co. I placed my order for a latte which was good . The place was not busy for the greetings I received. The man who took my order was very stern and no emotion such as to say anything except--- What can I get for you ---- no good morning smile or even just eye contact . I asked about alternative milk for my latte --- he responded by looking straight passed me and list what they had I don't think he even took a breathe --okay I thought so I told him my order . When I stepped over to the register a young girl emerged from the side and told me my amount owned no smile or greeting even though I said good morning . I asked for a receipt and her plain face response was it was sent to your email I said how you don't know my email . Her response was your information is off of your card of payment as a couple ladies entered the store the young girl shifted her look to them and said what can I get for you.... I never received my receipt and it was not in my email. The coffee was average but the service was negative and uninviting I would not go back because of the staff not caring about your experience. I love to support local businesses when they are grateful for the business. No need to put this location on your visit list

Hands down the best scones outside of London. Orange cranberry was awesome. Staff was extremely friendly

On our 1 st visit (5-29-22) since the the change of ownership and reopen we found the following.

The inside decor, and of course the location are very good.

We couldn’t help observing that each member of the staff was in there own seemingly unhappy little world. In the hour that we spent on the outdoor patio area no staff member was caught smiling or speaking in a welcoming and sociable manner to any of the customers. This cool atmosphere of unhappiness was present inside at the order counter and outside as items were brought out to customers. This negativity starts at or near the top of any customer facing business. Are the employees treated badly badly by management or ownership, or were the wrong people hired? Probably some of both. We enjoy the old town plaza and the businesses that welcome customers with a smile and attentive service.

Tough love for what could be a great place for a coffee shop

staff is friendly and their lattes are good. im vegan so i get everything with oat milk. ambiance is nice as well :) good place to read a book or get work done

This place is relatively new. They took over the coffee shop that was here previously. Some improvements have been made in the layout. Staff was very friendly and efficient. The cappuccino I got was excellent. Perfectly made and fur better than the coffee that was served when the prior coffee place was here. I found the prior coffee shop to be inconsistent. From my cappuccino this morning I'm impressed with this place. Note that they do have food items but nowhere near the caliber of the old place. So that's the trade-off. But the coffee and the service were definitely better. I will definitely come back. Note that many of the negative reviews for this place should be taken with a grain of salt because there are a lot of people that were loyal to the old owner and staff.

I hesitate to leave this review, as business proprietors are sometimes not open to constructive feedback and just want to argue back. I always shop local and want our local businesses to succeed. After my ideal first experience to your business, and a “not so great” return this past weekend on Sunday, I felt I must say something was off. First of all, my coffee was fresh and hot! Just how I like it. My scone was fresh. You are providing good upscale product and quality, please don’t change that. Great Job! What was different was the service and overall environment. Your staff seemed quiet and discombobulated, nobody seemed to understand who was doing what. It was apparent that some new menu items were introduced, but direction and education for your employee appeared to be lacking. The smiling happy confident staff wasn’t there, that I had on my first visit, where did they go? Please bring that back. Take the time to educate your staff on new menu items and coach them. Customer perception is everything.