The Coffee Bean & Tea Leaf

Great coffee and great service. Deducted a star because I purchased a beyond breakfast sandwich and had no idea it was pre-made and the microwaved. It was super soggy.

Coffee Bean is one of my all-time fave coffee places in the USA. I was very excited to find one while visiting the area.
What makes this place special definitely is the staff, so Great Job on hiring delightful, friendly, helpful & youthful personalities 👍👌.

I came by twice, first time 😇 Lauren🌟 helped me. I was so impressed with how adorably friendly, engaging and helpful she was. I left convinced I was going to give them a great review.
But then I came back the next mornibg, and 🙋Benjamin🌟 helped me, who was just as stellar in his approach to customer service. Just made my day both times! Going out of his way to make sure our experience is wonderful.
So that made me think they hire brilliantly, since that seems a pattern here. Everyone else was also all smiles and friendliness.

That's what separates the boys from the men, to me, in business - the Staff & Customer Service!

Another thing I give them big 5🌟🌟🌟🌟🌟 for is their charity choices - they were raising money for a local paramedics association, or a fire fighter station, smthg like that. I was in and out too quick and in a hurry, and my devices were dead, or I would have loved to take pics, to show u! There were pictures with these local heroes on the wall, which is really brilliant, in my opinion 👉 it came across as them caring a lot about ppl who spend their lives saving others, and putting faces to them!!!
I am definitely more likely to give to local heroes than random charities.

So overall I was very impressed with whoever is in charge of this little spot, small as it may be, it's heart and soul are big. Great job on your leadership and community & business enhancing leadership and conduct.

Whoever manages this spot should get a raise, and so should that staff! Coffee Bean, u r lucky to have these people, they represent your company wonderfully 💓

My favorite drink at Coffee Bean & Tea Leaf stores is their Iced Blended Mocha with Whipped Cream, which tastes superior to Starbucks' equivalent. Service personnel at this Goleta - Calle Real store are very friendly and responsive. I have also used this location for casual meetings, as there are seatings both indoor and outdoor.

Okay i don’t usually right review when i’m happy by the service.. but that coffee bean location is outstanding. Started coming here a few months ago.. and they memorize my name by the second/third time i went there. A brista named Forest just knows who i am, what i usually get and he even memorize the temperature of my coffee. There’s a young lady i don’t recall her name she usually work with Forest.. she’s just an angel. Thank you Coffee Bean for the great staff!

Excellent shop and all the employees were very friendly.

Today may 31th 2020 i went to pick up my order the were 3 employees no say hi, they didnt even notice i was there i was for my order the ignored me. I was for cup holder the tall skinny girl ignored me. I asked the guy he said they are right there. But they were none thats why asked. The tall skinny girl grab one and just trow it at me and walked away and again not a word from any of them. Not even a thank you or have a nice day. Worse experience ever.

The coffee at my hotel tasted horrible, so we went here. Turns out that Coffee Bean serves the same brand. We thought about going to Caribbean Coffee Company nearby, but then we realized they’re the roasters. It was their gross coffee we were trying to escape in the first place.

I don’t understand how this brand has cornered the local market. It is truly horrible coffee. It tastes a little bit like a diabetic’s urine sample and a little bit like a puddle.

This outlet was out of two drinks that we wanted in the middle of the morning. Staff were friendly about it but not my best experience. It's in a strip mall so we also had to look out for it specifically. The drinks we did end up getting were fine.

The Coffee Bean in Goleta is one of my pit stops I make as I'm traveling up the central coast.
There's always lots of people outside chatting and catching up with one another, inside there's always students studying.

I'm a huge Coffee Bean & Tea Leaf fan, all things equal I would definitely rather go to a coffee bean over a Starbucks. The drinks taste better overall, and they're more robust and flavorful. I usually get a Mocha Latte with an extra espresso shot or a Tea Latte of some sort. Their ice blended drinks are really delicious as well.

There's usually tons of parking in the lot in the plaza. It's a matter of how close/far you find a spot at. Sometimes there's a lot of cars coming in and out of the driveway and with Trader Joe's a few stores away it makes it a bit congested.

They have a new app that came out not too long ago and it's cool to now collect points to redeem different treats and what not.

Visiting from out of town so I wasn't sure what to get. The barista made a good suggestion for a low calorie coffee drink and it was very good. Everyone was super friendly too. I will be back each day of my trip.