Pearl Tea House

Price is expensive.
I have been here twice. The first time I had a good experience. I was excited to enjoy a boba drink. I went with my niece we both liked our drink. I was upset that they did not have any coffee so I had to choose a different drink. But, that gave me an opportunity to find out I like Thai coffee :D This time I went they did not have the same drink I wanted to try the 1st time. Not only that but I was charge for adding caramel into my drink. I don't remember that from the previous time. I mean I was forced to choose another drink, you would think I should be allowed to add the caramel since the drink I wanted has caramel. Any who I took the drive out there so I felt I had to buy a drink. The chances of me going again are rare. There has to be another place that sells boba drinks in Fresno.

Not great at explaining drinks/flavors, but I got a large Okinawa milk tea (which kind of tasted like Hmong nam vam) and small Hazelnut milk tea for $14 and they tasted sweet and great!

I've tried Bobas everywhere else in Fresno County and other counties in Cali, and I must say this place is the best!

Great drinks and the boba tastes sweet but not overbearing. To me , I prefer how they brew their milk teas over other boba spots. Some spots just use powdered teas. I recommend the earl grey or lavender.

The boba is good probably the best in town but they do not deserve 5 stars. The customer service here is not the greatest. What kind of services asks you to do a favor first before you order. Every time I come in I’m asked to close their door first before they can take my order. As soon as I find a better place I’m not coming back.

If I could give them a zero star I would , right from the moment I stepped in I did not feel welcome nor did I feel comfortable . They have horrible customer service and staring problems . Their boba is 👎🏿 and cost more than any other boba shops . Highly DO NOT recommend .

Super expensive and extra sugary. Pearl Tea House is an ok Tea House. All their drinks, smoothies, shakes, Tea's are very expensive and the quality is ok to good. They need to reduce their prices a little bit to get more customers. Also the customer service is very bad, they just want to get rid of you, this is the feeling I got, both mother and son need to take a course on customer service. Check it out yourself.

I thought i was getting real chai tea but sadly, it was a mix....no tea bag and made in 2 minutes...mix. Also the "dragon chai" wasnt spicey like i was told it was. They didnt ask me if i wanted hot or cold (assumed cold) and added a ton of ice. 1st time and last time. Ill had back to Teazers for an amazing chai tea

People complain about the price because they know little about the method, effort, and quality of time that's put into making them. Sure, quickleys is cheaper, most other places are. If price is what's most important to you, then don't go here.These drinks are made with better quality teas and if you're a real tea goer, you'll taste the difference. I just moved from San Francisco and discovered the pearl tea house. I LOVE the quality of tea that they serve at this tea house.

I would expect that one would have everything ready for their customers before they open.

They won't make their boba until after they have opened for business. Poor understanding of timely service.

Huang Lan on Fresno Street has better service and tea drinks anyways.